About Us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols.
We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
This position has a strong emphasis on customer service to our patients.
Must ensure quality patient scheduling, positive telephone etiquette and customer
satisfaction in support of the mission of Cooper University Hospital.
Serve as the front line contact person for all incoming patients.
Greet, register, schedule, collect point of service copays and provide general information to
patients and their families using AIDET.
Must have the ability to be organized, take independent action and project Cooper’s values
to both customer and co-workers.
Serves as patient’s non-clinical navigator during discharge coordination.
Experience Required
Minimum one year of recent registration or billing experience working in a medical facility preferred.
Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
Epic experience preferred.
Excellent organizational, written / verbal communication and teamwork skills.
Demonstrated performance of excellent customer service skills.
Education Requirements
High School Diploma or equivalent required.
Special Requirements
Customer service oriented attitude / behavior as well as a pleasant and poised demeanor and excellent phone etiquette.
Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.
NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.
Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members.
All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation.
To request reasonable accommodation, contact View Apply Start Completed
Patient Services Rep PRN
This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer. Serve as the front line contact person for all incoming patients. Serves as patient’s non-clinical navigator during discharge coordination. ...
Patient Services Rep/ Phlebotomist (Scientia Diagnostics)
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Research test/client information and confirm and verify all written and electronic orders by utilizing l...
Patient Services Rep
Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Makes appointments, including follow-up appointments for patients in a h...
Patient Services Rep
The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedules patient appointments, and performs routine clerical tasks. The PSR acts a...
Patient Services Rep (PART-TIME)
Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Makes appointments, including follow-up appointments for patients in a h...
Medical Assistant - Part Time Opportunity!
Certified Medical Assistant (Part-Time). Certified Medical Assistant (CMA). Certified Medical Assistant (CMA) or equivalent certification (required within 3 months if not already certified). Assist medical and nursing staff with routine patient care and office tasks. ...
Phlebotomist
There are so many ways Octapharma Plasma can enhance your life and your career.Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers.Because you’re someone who loves to learn, enjoys people, and has a real ...
Customer Service Rep 1 (Bilingual Spanish) - Remote US
Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. Responsible for learning program rules of assigned...
Customer Service Representative
As a Customer Service Representative, you'll be an integral part of our fast-paced environment, supporting on-site community fundraising initiatives and representing our clients with professionalism and impact. Answer customer questions in person at our events, representing our clients with the ...
Customer Service Rep(04532) - 536 Mantua Pike
The main function of a CSR is to answer phones, take orders and assist customers in the store. ...