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Senior Product Support Engineer

VirtualVocations
Burbank, California, United States
Full-time

A company is looking for a Senior Product Support Engineer to maintain and enhance the technical components of their SaaS platform.

Key Responsibilities : Solve technical problems and document solutionsCollaborate with other departments to ensure technical solutions align with business interestsProvide real-time troubleshooting support for customer escalationsRequired Qualifications : 5+ years of experience as a Fullstack, Frontend, or Backend Engineer1+ years of experience providing technical support for web-based applications1+ year of professional experience with Python1+ year of professional experience with React.

jsAbility to manage multiple tasks and context switch as needed

3 days ago
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