Vice President of CRM (Salesforce) Platform
Our client, a leading insurance company in Chicago is seeking an experienced and visionary Vice President of CRM (Salesforce) Platform to lead their digital transformation initiatives and drive business growth through innovative CRM strategies.
About Them
They are a prominent player in the insurance industry, leveraging Salesforce technology to enhance customer relationships and streamline operations.
With a user base of 10, across multiple Salesforce orgs, they utilize Sales Cloud, Service Cloud, Marketing Cloud, and CPQ to deliver exceptional service to our clients.
The Role
As the VP of CRM (Salesforce) Platform, you will be responsible for overseeing the strategic direction, implementation, and optimization of the Salesforce ecosystem.
You will lead a team of 15 in-house professionals and manage external offshore development teams to ensure seamless integration and maximum efficiency of our CRM platforms.
Key Responsibilities
- Develop and execute a comprehensive CRM strategy aligned with business objectives
- Lead the ongoing development and enhancement of the Salesforce orgs
- Manage a team of 15 Salesforce professionals and coordinate with offshore development teams
- Oversee the integration of Sales Cloud, Service Cloud, Marketing Cloud, and CPQ
- Drive innovation and identify new opportunities to leverage Salesforce capabilities
- Collaborate with executive leadership to ensure CRM initiatives support overall business goals
- Implement best practices for Salesforce governance, data management, and user adoption
Qualifications
- 10 years of experience working with Salesforce platforms
- Proven track record in a director-level or higher position within a Salesforce end-user business
- Extensive knowledge of Sales Cloud, Service Cloud, Marketing Cloud, and CPQ
- Strong leadership skills with experience managing teams of 15 or more
- Experience coordinating with offshore development teams
- Deep understanding of the insurance industry and its unique CRM needs
- Excellent communication and stakeholder management skills
- Bachelor's degree in Computer Science, Information Technology, or related field (MBA preferred)
What They Offer
- Competitive salary commensurate with experience
- Comprehensive benefits package including health, dental, and vision insurance
k) with company match
- Opportunities for professional development and growth
- Collaborative and innovative work environment in the heart of Chicago
If you're ready to lead a dynamic team and drive CRM excellence in a fast-paced insurance environment, we want to hear from you.
To apply, please submit your resume detailing your relevant experience.
Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.
Vice President of Sales North America
A company is looking for a Vice President of Sales, North America. ...
Vice President of Enterprise IT Staffing Sales
A minimum of 7-10 years of professional services sales experience, hunting and developing strategic and enterprise accounts that will eventually yield 7-10MM in annual revenues. Vice President, Enterprise Accounts. Vice President, Enterprise Accounts. Below is a breakdown of average incomes Salespeo...
Vice President of Finance
A company is looking for a VP of Finance to manage financial resources and support strategic growth initiatives. ...
Regional Vice President of Operations - Hospice at LHC Group in...
The Regional Vice President in the Hospice division is responsible for oversight of assigned region as it relates to implementation and maintenance of administrative practices, agency philosophy, goals, and policies which assure compliance with applicable state and federal regulations; coordination ...
Vice President of Global Total Rewards
A company is looking for a Vice President of Global Total Rewards. ...
Vice President, National Laboratories
Working closely with certain committees of the University Board of Trustees, University officers, the Office of the Provost, deans and faculty, and senior leadership at the University and the Laboratories, the Vice President maintains key relationships with the Department of Energy and other federal...
Regional Vice President of Sales, Midwest
Regional Vice President of Sales – Midwest. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUS...
Vice President, CRM – Aspen Dental & ClearChoice
As the Vice President of CRM overseeing Aspen Dental and ClearChoice, you will be instrumental in shaping and executing a unified CRM strategy for our entire dental category. Broad knowledge of CRM and CDP tools including marketing automation platforms and relational databases (, Salesforce, Segment...
Vice President Of Quality (Escape the traffic and move to the Rocky Mtns)
Job Summary: Reporting to the President, the VP of Quality Assurance is responsible for the manufacturing Quality Assurance and Regulatory compliance program for the company. This includes the company-wide training, determination of training needs against metrics, and management of employee training...
Vice President of Risk Management
Vice President of Risk Management. Working knowledge of general office software, strong skills in presentation, data display, and analytics packages is. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services (MFS) has been the engine of change that empowers families to ...