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Digital Product Management Director - Azure Cloud

WELLS FARGO BANK
RALEIGH, North Carolina, United States of America
Full-time

About this role :

Wells Fargo is seeking a Digital Product Management Director to lead as the Head of Product Management of Azure Cloud Services.

This position will be responsible for scaling the Wells Fargo Cloud Platform to deliver a simplified, secure, compliant, and resilient environment for Wells Fargo developers to design the next generation of financial products for our customers.

This role will lead a team of 15-20 product owners and will be responsible for the product vision and strategy, P&L, and risk management of the product.

In this role, you will be responsible for :

  • Defining and articulating the Azure Cloud product vision and strategy in alignment with organizational goals while managing risk and ensuring regulatory and policy compliance.
  • Establishing Product P&L, Customer Experience and Service Catalog.
  • Establishing the SLA's and SLO's for the Azure Cloud Product.
  • Establishing, communicating, and monitoring strategic goals, objectives and key results (OKRs) and performance indicators that make up the 6-quarter roadmap - composed of product epics, and with a risk-and-compliance focus.
  • Building deep understanding of the customer through regular and direct interaction in service of delivering them value.
  • Engaging customers and stakeholders to inform decision making throughout the product lifecycle to improve the customer experience.
  • Partnering across the organization to develop a product strategy and go-to-market approach, conduct product discovery, and prioritize and deliver product features.
  • Working collaboratively with product team to define the product objectives and key results linked to strategic plans.
  • Engaging in industry, technology, and customer ecosystem research and discovery to effectively identify, anticipate, and monitor market and customer challenges, needs, and trends.
  • Collaborating with the Product General Manager to provide input to product strategy and intention maps.
  • Maintaining continuous and cadenced communication with product owners to ensure they understand the product vision, timelines, and prioritization and are executing on the vision established for the product.
  • Enabling the removal of impediments to achieve the customer and business outcomes for the product.
  • Managing the corporate investment by allocating the product budget (labor and non-labor) to appropriately address priorities and maximize value.
  • Serving as the product representative to enterprise governance and policies (Enterprise Change Management, Software Delivery Lifecycle, Legal Risk Control Compliance, etc.).
  • Identifying and resolving sequencing and prioritization conflicts across products, partnering with the Product Architect.
  • Ensuring product vision and strategy incorporate a holistic product approach towards sustainability, quality, scalability, etc.
  • Demonstrating continuous growth in understanding customer, product, and organizational needs.
  • Defining acceptance criteria for epics, incorporates operations.

Required Qualifications :

  • 8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education
  • 8+ years of experience in Cloud and Product Management
  • 8+ years of deep technical experience in Public Cloud Technologies (Google, Azure etc.)
  • 5+ years of significant experience leading complex technology initiatives in a large and dynamic segment of a financial services organization
  • 5+ years of strong risk management leadership skills demonstrated through leading or participating in product audits conducted by internal and external auditors

Desired Qualifications :

  • Proven experience managing $500 M P&L
  • 6+ years of Management experience
  • Ability to communicate effectively, in both written and verbal formats, at all levels of the organization, including senior executive-level leadership
  • Ability to drive and lead organizational change in a dynamic environment
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • Ability to be proactive, innovative and creative in meeting customer and enterprise needs
  • Demonstrated experience in building, leading, developing and retaining a high performing team of leaders, strong technical experts and high performing professionals in a cultural environment that achieves results through team member engagement and satisfaction
  • Demonstrable experience developing cloud product vision, product strategy, roadmap, backlog grooming and service catalog,
  • Deep knowledge and experience with financial, operational, technical and regulatory drivers impacting a complex and dynamic global organization
  • Strong commitment to diversity and inclusion
  • Comfortable with ambiguity and facilitating discussion to explore the best possible solutions and possess the ability to lead
  • Highly effective decision-making / critical thinking / problem solving skills with a collaborative and results-oriented leadership style
  • Recognized internally and externally as a thought leader and subject matter expert
  • Strong dependency management skills
  • Experience with Agile practices and frameworks (e.g., Kanban, Scrum, etc.) and workflow and collaboration tools, such as Confluence, Jira and Jira Align

This position is not available for Visa sponsorship

This position does require working in the office

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location.

The range listed is just one component of the compensation package offered to candidates.

$207,900.00 - $431,900.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date : 10 Oct 2024

10 Oct 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements :

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

14 days ago
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