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Inside SalesEmerald Staffing • Portland, OR, US
Inside Sales

Inside Sales

Emerald Staffing • Portland, OR, US
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Job Description

Job Description

Selling shingles and sealing deals—because great roofs start with the right rep!

About Us

A premier provider of roofing, waterproofing, air barrier, and tapered insulation solutions for both commercial and residential projects. With a legacy dating back to 1920, the company is known for delivering top-tier products and exceptional customer service. Their expansive 400,000-square-foot warehouse is purpose-built to store a comprehensive range of roofing materials, ensuring efficiency and reliability in every project.

Overview

Drives customer engagement through phone support, order processing, and counter sales. Manages sales tracking, purchasing, and marketing while delivering exceptional onsite service.

Responsibilities

  • Welcome contractors and homeowners with professionalism and energy.
  • Drive sales through expert phone support and efficient order processing.
  • Enter orders with accuracy and speed to keep operations flowing.
  • Keep customers informed with timely market updates and insights.
  • Engage in onsite interactions to build strong client relationships.
  • Oversee inventory, pricing, and marketing of materials to support sales goals.
  • Support counter sales with product knowledge and customer-first service.
  • Deliver top-tier customer service by providing clear, helpful information.
  • Collaborate with warehouse and dispatch teams to ensure smooth fulfillment.
  • Maintain a clean, organized workspace and keep samples and literature stocked.

Qualifications and Skills

  • Qualifications Overview

    • To succeed in this role, candidates must demonstrate strong communication, problem-solving, and technical skills, along with the physical ability to meet job demands. Reasonable accommodations are available for individuals with disabilities.

    Core Competencies :

  • Communication : Able to read and interpret safety and procedural documents, write clear reports, and speak confidently with customers and team members.
  • Math Skills : Proficient in basic arithmetic, fractions, decimals, and interpreting data such as rates and graphs.
  • Problem Solving : Applies practical thinking to follow instructions and resolve routine challenges.

    • Tech Savvy :

    Comfortable using word processing, email, spreadsheets, inventory, and database software.

    Work Environment & Physical Demands :

  • Exposure to warehouse and outdoor conditions, including occasional humidity, heights, and airborne particles.
  • Moderate noise levels typical of a warehouse setting.
  • Regularly required to lift up to 50 lbs and perform physical tasks such as standing, walking, climbing, and reaching.
  • Visual acuity for close and distance work, depth perception, and focus adjustment.

    • Schedule : Monday - Friday (7 : 00AM - 4 : 00PM)

    Compensation : $21.00 - $27.00 Hourly

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    Inside Sales • Portland, OR, US

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