A TGI Fridays Server possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests' expectations.
Key Responsibilities :
- Greets Guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience.
- Looks for visual and verbal cues to identify the experience the Guest wants and customize the service to meet those expectations.
- Promptly and accurately takes food and beverage requests from Guests.
- Ensures expedient service of food and beverages to the Guest.
- Frequently checks up on the Guests and uses visual cues to provide silent service as appropriate.
- Learn TGIF menu and beverages, expertly recommends and upsells on items.
- ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
- Follows all Fridays Service Style Standards.
- Accurately rings all orders into the POS system while simultaneously interacting with Guests when applicabl e.
- Practices conversational ordering by mentioning current promotional features.
MEASURES OF SUCCESS
- Guest experience
- Exercising standards of Responsible Service of Alcohol
- Consistently fulfill the Key Responsibilities and Accountabilities above
- Service Strength Code rating meets / exceeds company standards
- Guest satisfaction scores
- Meeting all key metrics outlined on the myPerformance scorecard
QUALIFICATION REQUIREMENTS
- Must be able to deliver plates and food and clear tables
- Must be able to lift up to 30 lbs.
- Must be able to hear well amongst loud background noise
- Must be dressed neatly and well groomed in company approved uniform at all times
- Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
- Must be able to calmly respond to angry Guests and notify a Manager
- Must be able to read and write notes to hearing impaired Guests
- Must be able to read menus to sight-impaired Guests
- Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request
- Must be able to read and write
- Must be able to stand and walk during entire shift
- Must be able to reach, bend, stoop and wipe counters / tables
DISCLAIMER : THE CONTENT WITHIN THIS DOCUMENT REPRESENTS THE ROLE OF A TGI FRIDAYS INC. EMPLOYEE. FRANCHISEES MAY INCLUDE DIFFERENT OR ADDITIONAL REQUIREMENTS.
PLEASE VERIFY ACTUAL REQUIREMENTS DURING THE INTERVIEW.
PI246974337
Team Member - Server
Want to be a Pizza Hut Team Member, Your Gig, Your Schedule, Your Opportunity, Great Perks, Same Day Pay!.That's right, working at Pizza Hut as a Team Member is about creating your own opportunity and having fun while making new friends.You can be the jack of all trades, the smiling face that greets...
Server
The Server position would assist with lunch and dinner during the week and breakfast and lunch during the weekends. Assists with orientation and training of new food servers. ...
Server
Hiring immediately for full-time or part-time hourly restaurant dine-in food and beverage Servers, Waitresses or Waiters. The dine-in food and beverage Servers, Waitress or Waiters are core team members of the scratch kitchen restaurant. Understands restaurant seating layout, how tables are divided ...
Server
Servers also ensure Guest touch points are clean and sanitized; they create an exceptional dining experience so much so that the next time they return, they say, “We'd love to have [insert your name here] as our server. We want you to be the kind of Server you'd want to have. After all, you know tha...
Server
Qualities of a Village Inn Server. If you posses the following qualities, becoming a Village Inn server is the job for you!!. ...
Server
As a server, you will deliver exceptional dining experiences by providing safe, friendly and attentive service that makes our guests feel welcome and like they are part of our family. Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of food, wine, and our...
Banquet Server | Part-Time | Fort Smith Convention Center
This role will pay an hourly wage of $15.For PT roles: Benefits: 401(k) savings plan and 401(k) matching.Ability to read and understand Banquet Event Orders.Ability to carry at least 8 entrees per tray.Provide fine dining level food and beverage service to guests for all events consistent with DLTCC...
Servers
Are you passionate about providing exceptional customer service in a dynamic and fast-paced environment? Join our team at Butterfield Trail Village as a SERVER! As a Server at our onsite location in Fayetteville, Arkansas you'll have the opportunity to interact with our residents and create memorab...
Restaurant Server
Job Description:\n\nJob Description: ServerShift: 2nd Shift, 2-10PMReports to: Restaurant ManagerJob Summary: The Server will take orders and serve food and beverages to customers in a friendly, efficient manner while maintaining a clean and safe work environment. Job Description: ServerShift: 2nd S...
Server
Our Servers CAN’T FAKE our energetic, team-oriented culture. ...