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Application Support Engineer (Onsite)

Application Support Engineer (Onsite)

BAE SystemsArnold, MO, US
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Overview

BAE Systems is currently seeking an Application Support Engineer to join our integrated Operations & Sustainment (O&S) team located in our Arnold MS site. This role will provide critical 24x7 mission support to our customer and will interface with engineering resources located at other facilities.

The Application Support Engineer is responsible for the day-to-day operation of customer application and monitoring / investigation of segment interfaces. Under the direction of the O&S Site Lead, this role is responsible for working with on-site database and system administration support personnel to convey and investigate system anomalies. Additional responsibilities include investigation into operational issues and performing problem escalation with vendor, factory, on-site & east coast based Subject Matter Experts (SMEs) as required.

This role provides rotating site support (7x24) on a Panama schedule to ensure system issues are identified and resolved, minimizing operational impacts - shift work is required.

Benefits

Employee Benefits : At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered : health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We take pride in important work-life balance initiatives including every other Friday Off, Flextime, and Telecommuting. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and / or job specifics.

Required Education, Experience, & Skills

  • Bachelor's Degree and 4 years work experience or 8 years direct experience may be considered in lieu of degree
  • Current Security Certification
  • Hold a Top Secret / SCI with Polygraph security clearance
  • Have previous experience with LINUX based operating systems
  • Previous System Administrator experience
  • Willing to work in a 24x7 operational environment on Day shift or Night shift (Panama Shift example below)

Week Schedule (Panama Shift Example)

  • Week 1 : Monday 7pm–7am; Tuesday 7pm–7am; Wednesday Off; Thursday Off; Friday 7pm–7am; Saturday 7pm–7am; Sunday 7pm–7am
  • Week 2 : Monday Off; Tuesday Off; Wednesday 7pm–7am; Thursday 7pm–7am; Friday Off; Saturday Off; Sunday Off
  • Preferred Education, Experience, & Skills

  • 4-8 years experience in a systems administration or operational support role
  • Working knowledge of networks, network infrastructure and common components
  • Understand principles of SQL query language
  • Strong communication skills, both written and verbal are required
  • Must be able to work well in a team environment and be self-motivated
  • Pay Information

    Full-Time Salary Range : $86,460 - $146,982

    EEO

    EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

    J-18808-Ljbffr

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    Application Support Engineer • Arnold, MO, US

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