SoulCycle Inc. is hiring : Assistant Studio Manager - San Francisco (City) in San

Assistant Studio Manager - San Francisco (City)

Join to apply for the Assistant Studio Manager - San Francisco (City) role at SoulCycle Inc.

Who We Are

We’re purpose‑driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout : SoulCycle is a mind‑body‑soul experience built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. All of that comes from our people. Join us—we’d love to have you.

Our Mission

To foster an open, diverse, and inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust.

Job Description

SoulCycle is seeking an Assistant Studio Manager who will contribute to the company growth by expertly and efficiently managing their studio and leading their studio team. The ideal candidate will have a passion for the SoulCycle culture and brand. This person will be interpersonally savvy with strong organizational abilities, a customer focus and will be able to creatively problem solve and learn on the fly. This person embodies integrity, confidence, is a role model, is bold, and is responsible for the success and health of the studio’s daily operations.

Roles and Responsibilities

• Interpersonal Savvy : Foster the SoulCycle Community and Culture in your studio; set the weather so your team loves to come to work; build relationships with instructors and the local community; proactively identify and address conflicts; acknowledge wins and show gratitude; embrace and manage change.
• Customer Focus : Provide in‑moment support to ensure all rider requests are addressed; be a hospitality champion delivering exceptional hospitality to riders and staff; confidently manage conflict in high‑pressure situations; develop meaningful relationships with riders.
• Process Management : Be an expert on studio procedures and corporate policies; integrate new ways of working and processes; develop and maintain schedules to ensure all operations are completed; demonstrate a solution‑oriented mindset and execute to company standards.
• Organizing & Planning : Set priorities to meet deadlines; develop operational checklists and schedules; plan for projects with future orientation; manage your own schedule and meet business‑critical deadlines; support the Studio Manager in business plans to exceed ridership and retail goals; oversee company‑wide initiatives; devise a holistic retail sales plan and grow retail business.

Qualifications

Pay Transparency : $25–$29 / hour.

All your information will be kept confidential according to EEO guidelines.

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