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Operations Manager / General Manager in Training

Operations Manager / General Manager in Training

Love's Travel Stops & Country StoresNorth Lima, Ohio, United States
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Welcome to Love’s!

Operations Managers assist / oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and having a supportive team environment, this role is perfect for driven individuals looking to make an impact.

Job Functions :

  • Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
  • Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
  • Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
  • Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
  • Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
  • Collaborate with managers in the efforts of talent acquisition.

Experience :

  • 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
  • 2+ years managing operations with an annual sales volume of $2+million.
  • 2+ years affecting and deciphering budgets and P&L statements.
  • 2+ years supervising and training 5-10+ employees.
  • Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
  • Ability to successfully complete a pre-employment drug screen and background check.
  • Skills and Demands :

  • Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • Excellent communication and interpersonal skills with a customer satisfaction focus.
  • Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
  • Strong organizational and multitasking abilities with attention to detail.
  • Effective teamwork skills.
  • Physical Demands : Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting / moving of items over 75 pounds. Specific vision abilities required.
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    General Manager In Training • North Lima, Ohio, United States

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