Crew Member

Job Description

Job Description

Start your career at Wendy’s and be part of a team that supports your success. We provide the tools and resources for your growth.

Your success is important to us, and we're here for you!

As a Wendy’s Crew Member, you will play a crucial role in providing an amazing customer experience. You are the first face that customers see when they walk through the door or the first voice they hear when they place a drive-thru order so you will set the tone for the Wendy’s customer experience and bring the great Wendy’s taste to life.

Key responsibilities are ensuring customer's satisfaction while being the smiling face that greets and serves the customers quickly and efficiently or a cook who makes things happen in the kitchen.

Job responsibilities include, but not limited to :

• Provide excellent customer service
• Perform duties of a dining room cashier, drive-thru cashier and drive-thru outside order taker
• Prepare ingredients and make menu items for orders
• Greets guests in a friendly and professional manner.
• Ensure food safety, quality and sanitation. This includes but not limited to receiving shipments and maintaining proper storage of ingredients and supplies.
• Complete daily, weekly and monthly cleaning
• Follow proper opening and closing procedures
• Maintain guest and employee safety

Minimum Qualifications :

• 16 years and older (if under 18 must provide proof of age and work permit as required)
• Obtain a food handler’s certificate according to state or local requirements
• Legally authorized to work in the United States
• Must have reliable transportation
• Maintain a professional appearance and good hygiene standards
• Ability to work flexible hours, arrive to work on time and be dependable

Requirements :

• Ability to contribute to the team and maintain a positive attitude and strong work ethic
• Enthusiastically help with various tasks as required
• Act in a friendly, courteous, and helpful manner with guests and co-workers
• Ability to anticipate bottlenecks in service and acts to resolve them
• Communicate ideas, suggestions and concerns in a constructive and professional manner
• Make timely decisions to meet guest and business needs appropriately
• Perform effectively and safely with minimal direct supervision
• Ability to learn quickly in a fast-paced environment
• Exert a high degree of energy and drive to meet customer demands.
• Ability to perform effectively and safely with minimal supervision.

Physical Requirements :

Able to lift 10-40 pounds, reach with arms and hands, stand, and walk for long periods.

Disclaimer : You are applying to Cotti Foods Group, a franchisee of Wendy’s Corp. Franchisees are independent business owners who set their own wage and benefits programs that can vary among franchises.