Job Description
Job Description
We’re looking for a Customer Service Manager to become part of our Popeyes family with skills and behaviors to create memorable experiences for our guests.
Must be passionate about providing guests with the best experience possible. Must follow Popeyes Service Basics : smile, make eye contact, greet the guest, repeat the order, and thank the guest.
Must enjoy working with people who take food seriously yet have fun preparing and serving it. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow and explore your career potential.
Benefits working with Paramount Hospitality Management dba POPEYES
- FLEXIBLE WORK SCHEDULES
- FREE EMPLOYEE MEALS PER SHIFT WORKED
- OFF DUTY DISCOUNTS
- EMPLOYEES CHOICE->
FULL TIME OR PART TIME
- GREAT BENEFITS AVAILABLE
- OPPORTUNITY TO GROW
- POSITIVE WORK ENVIRONMENT
- VACATION FOR PART TIME AND FULL TIME 32 HOURS OR MORE
- LEARN MORE EARN MORE PROGRAMS
- WORLD CLASS TRAINING CENTERS ONLINE
Essential Responsibilities :
Create Memorable Experiences
Creates a service experience so good our guest can’t wait to come back to Popeyes.
- Greet guests to make them feel comfortable and welcome
- Take guests’ food orders and handle cash and credit transactions
- Assist the management team in creating a great place to work and delivering memorable guest experiences
- Show your passion for our food by keeping up with product knowledge
- Demonstrates knowledge of the brand and menu items
- Check food quality and food temperatures throughout the day to ensure the food is fresh and safe to serve
- Monitors Speed of Service to ensure delivery of guest expectations
- Ensures the restaurant is welcoming and clean
- Prepares food for the guest
- Resolves guest recovery issues
Required Knowledge, Skills and Abilities :
- Committed to providing excellent guest service skills
- Able to work in a fast paced environment
- Able to communicate effectively with guests and team members
- Maintains regular and consistent attendance and punctuality
- Available to work days, evenings, weekends and holidays
- Must be at least 16 years of age
Consistently able to :
- Carry products / boxes and miscellaneous weighing no more than 60 pounds
- Operate register
- Handle product preparation
- Listen to and communicate with guests
- Kneel and follow proper lifting procedures
- Perform product preparation, stocking and inventory
- Lift to open and close door to store and storage shed as well as cooler and freezers
- Able to reach for prepared product and serving guests and training
- See during all activities
- Able to stand while serving guests and training
- Stoop to pick up supplies and trash
- Communicate with fellow team members and guests
- Handle raw or uncooked products
- Frequently wash hands to maintain food safety standards
Manager Customer Service
A company is looking for a Manager, Customer Service for a remote position. ...
Customer Service-Self Storage Manager
Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Our Property Managers get to work independently at multiple locations; spending time both inside and outside. We assess customer storage...
Order Management and Customer Service Manager
A company is looking for an Order Management and Customer Service Manager (REMOTE). Key Responsibilities:Manage the fulfillment cycle from order receipt to delivery, ensuring timely and accurate processingProvide support to customers, handling inquiries and requests while collaborating with internal...
Customer Service - Self Storage Manager
Our Property Managers get to work independently at multiple locations; spending time both inside and outside. We assess customer storage needs and make suggestions, including selling packing and moving supplies. We help keep our customers current with payments and make reminder and collection calls ...
Customer Service-Self Storage Manager
Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Our Property Managers get to work independently at multiple locations; spending time both inside and outside. We assess customer storage...
FT Assistant Manager Customer Service
Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers. Role model outstanding, friendly customer service and use skills and knowledge to offer sol...
Retail Department Manager - Customer Service and Receiving
The Group Sales Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities. Supports a strong commitment to world class customer serv...
Customer Service Manager FT
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Deliver friendly cust...
Customer Service Representative / Project Manager
Customer Service & Project Manager:. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Customer Service Representative (CSR). Suggests appropriate product...
Customer Service Manager
Are you an energetic and positive customer service specialist? Do you love to talk and interact with customers? On Tops Roofing is searching for a new team member to own our customer experience journey and you might be the right fit!. We're on the lookout for a Customer Service Manager to be the fri...