Job Title : CommandCentral AWARE System Manager / Systems Engineer
Location : Lake County, Indiana Sheriff's Office 46307 (Hybrid few days onsite and few days remote)
Pay range : $80 - $95 per hour on W2 only
This is a contract position on W2 only, no C2C or H1b Candidates.
Overview :
Join us as a CommandCentral AWARE System Manager and drive operational excellence in real-time crime center (RTCC) operations.
Your role involves supporting and enhancing the Motorola CommandCentral AWARE system, ensuring seamless integration and superior system performance.
Key Responsibilities :
- Technical Support : Provide tailored technical support and consulting for the CommandCentral AWARE system and its interfaces.
- Operational Efficiency : Develop strategies to enhance workflows, procedures, and performance.
- Travel & Remote Assistance : Assist with SOP creation, process discovery, and inter-jurisdictional data sharing, both virtually and on-site.
- Vendor Coordination : Work with customers' vendors to connect data points within their CommandCentral AWARE setup.
- Diagnostics & Analysis : Run system diagnostics, performance checks, and root-cause analyses to recommend improvements.
- Process Improvement : Lead initiatives to optimize operations and troubleshoot critical issues.
- Data Integration : Navigate various data inputs and integrate them successfully into the system.
Desired Skills :
- Experience with IP Video Surveillance, ONVIF, RTSP, H.264, VMS software
- Proficiency with Motorola CommandCentral AWARE and GIS applications
- Strong interpersonal and communication skills, both oral and written
- Ability to manage stress and troubleshoot critical issues
- Familiarity with enterprise hardware / software solutions and public safety applications
- Knowledge of Windows Server, MS SQL, Linux Server, and virtualization software
- Experience with networking, firewalls, routers, and API connections
Preferred Qualifications :
- Associates degree or higher / IT-related Bachelor's Degree
- 4+ years of experience in computer science, networking, engineering, or IT system maintenance (preferably in public safety)
- Industry certifications (e.g., CISSP, MCSA / MCSE)
Other Requirements :
- US citizenship required
- Ability to pass a stringent fingerprint background check
- 25-50% travel
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