Assistant Manager

Benefits :

• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance

Company Overview

Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.

Meddys is a full-service restaurant offering high quality, healthy Mediterranean cuisine served quickly at affordable prices.

We opened our first location in 2014 on East Harry Street, Wichita, providing our neighborhood with a unique dining experience that includes mouthwatering food and friendly servers in a relaxed atmosphere.

Fresh, healthy food and hospitality are at the heart of what we do. Every dish is made to order using only the freshest locally sourced ingredients.

We go the extra mile to give you a wonderful experience by tailoring your order specifically to your dietary needs. As of 2024, we have five Wichita branches and two locations in the Kansas City Metropolitan Area.

We are looking for more markets to share our success with.

Job Description

At Meddys, we seek individuals who work well with others toward a common objective, hold each other accountable, and take pride in their results.

Our goal is to create exceptional service for guests while fostering an exceptional work environment for team members with clear expectations and attainable rewards.

General Responsibilities

• Handle food and beverage safely to prevent foodborne illnesses.
• Utilize in-house standards to increase customer satisfaction and team efficiency.
• Deliver orders to guests and bus tables efficiently.
• Provide drink refills and table service to ensure uninterrupted meals.
• Maintain cleanliness of the lobby, restrooms, patio, tables, bar, and expo area.
• Deliver and explain complimentary pita bread to every dine-in guest.
• Ensure food meets brand standards for taste, temperature, aesthetic, and portion.
• Fulfill orders for guests in a timely manner by prioritizing tasks.
• Provide exemplary customer service at the ordering counter.
• Greet guests with "Welcome to Meddys" and bid farewell to departing guests.
• Promote a culture of excellence and growth.
• Make exceptions for guests when necessary.
• Hold yourself and coworkers accountable with integrity.
• Perform cash and credit sales accurately.
• Stay aware of surroundings to keep coworkers safe.
• Keep managers informed of important information.
• Fulfill assigned shift responsibilities and assist others when needed.
• If bartending, serve in accordance with Alcoholic Beverage Control Guidelines.

Responsibilities Specific to This Role

• Introduce trainees to the team and ensure they have necessary training materials.
• Demonstrate proper methods for practical tasks and supervise trainees.
• Delegate tasks to ensure all employees are focused on their duties.
• Perform closing duties and secure the restaurant after hours.
• Monitor labor percentages and act on trends to minimize costs.
• Read reviews and reach out to guests to resolve service issues.
• Prevent misreporting of clock times for fair compensation.
• Treat all employees equally according to EEOC and ADA guidelines.
• Ensure End of Day Deposit is submitted accurately.
• Audit credit card bar tips and corresponding receipts.

Qualifications

Minimum

• Able to consistently work 40 hours a week.
• Available to work weekends.
• Maintain reliable transportation to all store locations if necessary.
• Of legal age to serve alcoholic beverages.
• Able to work on your feet for 10-hour shifts.
• Customer service experience required.
• Maintain a clean and professional appearance.

Desired

• Leadership and supervisory experience.
• Knowledge of Food Safety Laws.
• Two or more years of customer service experience.
• Higher education, certifications, or degree.
• Aloha POS system experience.

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