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ISV Relationship Manager

ISV Relationship Manager

Global PaymentsIndianapolis, IN, US
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Job Description

Job Description

About Heartland, A Global Payments Company

Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to join a company that unifies every aspect of commerce through software solutions while supporting and serving business owners—then your expertise will be a perfect fit on our dynamic team here at Heartland. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can accomplish together.

Job Summary

Responsible for prospecting and running Integrated Payments presentations both in person and over the phone to business owners or Independent Software Vendor (ISV) Partners to ultimately close deals within a fast sales cycle. As an Outside ISV Relationship Manager, you will report to and receive coaching from a District Manager. Activities include lead management from partners, managing the full sales process, and maintaining regular communication with the ISV District Sales Manager.

Job Duties

Your role as an ISV Relationship Manager is to close sales of our business solutions with merchants throughout the area. You will work closely with your District Manager to set appointments with business owners in person based on the ISV Partner leads assigned to you. You will then run scheduled appointments, uncover needs, and present the compatible integrated payment solutions to close sales in small to mid-sized businesses.

During the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms, Salesforce and Atlas, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing.

Additional Responsibilities

  • Responsible for converting leads to sales from our ISV partners and self-source payments opportunities.
  • Maintain existing / prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) systems; Salesforce and Atlas.
  • Responsible for achieving minimum production requirements, including setting first time appointments, to secure a WIN.
  • Continuously build and develop knowledge of current partnerships, product / service portfolio as well as changes and developments within the ISV partner portfolio, to remain up-to-date.
  • Attend weekly team meetings and weekly one-on-one with leader.
  • Additional responsibilities may be assigned as needed.

Desired Skills & Capabilities

  • Excellent prospecting, communication, presentation, and partner management skills
  • Works well independently and as part of a team; coachability is a must
  • Pipeline management
  • Incentive-driven sales “hunter” and “closer”
  • Professional demeanor and impeccable integrity
  • High sense of urgency and innate sales talent
  • Enjoys cold-calling and speaking with people face to face
  • Knowledge of Automotive, Medical, and Specialty Retail industries a plus
  • Minimum Qualifications

  • 18 years of age or older
  • This position requires regular driving to visit client sites, therefore a valid drivers license is necessary
  • In accordance with state law, a background check may be conducted after a conditional offer of employment
  • Completion of mandatory drug screening on or near 60th day of employment
  • Live in area relative to job posting location
  • Preferred Qualifications

  • High school diploma / GED
  • Prior experience in a B2B Sales role
  • Prior experience with a CRM tool, such as Salesforce or Hubspot
  • Competencies

  • Awareness
  • Driven
  • Resilient
  • Respectful
  • Committedness
  • Benefits

    Heartland, A Global Payments Company offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at : https : / / jobs.globalpayments.com / en / why -global-payments / benefits /

    Compensation

    Ready to grow your career and your paycheck? Here’s the breakdown

  • Base Salary : $40,000
  • Residual Income : Keep earning from your hard work
  • Monthly / Quarterly Bonuses : Extra financial incentives for exceeding quota and achieving sales goals.
  • Annual On-Target Earnings (OTE) : $100,000+

    Your total compensation will depend on your skills, performance, and location. Let’s build your future together – Apply now!

    Diversity and EEO Statements

    Heartland is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

    Heartland, A Global Payments Company, is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for Software Relationship Manager employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and / or interview process should notify a representative of the Human Resources Department.

    Company Description

    Across our family of brands, we’re delivering technology, innovation and expertise for our customers—every day. It’s our job to keep commerce moving, and if you're up for the challenge, it could be yours too.

    Company Description

    Across our family of brands, we’re delivering technology, innovation and expertise for our customers—every day. It’s our job to keep commerce moving, and if you're up for the challenge, it could be yours too.

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