Education Manager

Education Manager

Oto-General OHNS

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Full Time

80395BR

Job Summary

Oversees the administration and operations of health profession education programs which may include teaching and learning activities, program curriculum, learner scheduling, maintaining databases, tracking learner compliance, and program accreditation.

Develops, prioritizes, and implements strategies that improve program quality, processes, and compliance.

Manages a health professions education program through organizing and delegating to team to design, conduct, and evaluate teaching and learning activities, scheduling, core competencies, assessment and evaluations.

Plans and leads implementation of program improvements. Operational or program results can affect overall organization-wide performance and reputation.

Working closely with the Chief Administrative Officer, the Manager of Education Programs supervises and oversees all programmatic areas within Otolaryngology including medical student education, ACGME residencies, fellowships, and non-ACGME programs;

visiting professors & scholars, summer interns / volunteers / affiliates, GME observerships, and all educational programs for Otolaryngology.

The incumbent will demonstrate initiative, resourcefulness, and problem-solving skills in applying a detailed knowledge of responsibilities, functions, and the underlying management structure of the department.

The incumbent acts on behalf of and makes decisions within the prescribed limits of authority of the Chief Administrative Officer.

The Education Manager is responsible for the daily oversight and supervision of the ACGME (Accreditation Council for Graduate Medical Education) accredited residency program in Otolaryngology - Head and Neck Surgery, as well as four fellowships in Laryngology, Facial Plastics & Reconstructive Surgery, Pediatrics, and Head & Neck Cancer.

This leadership position is responsible for the continued growth of these programs. The Manager partners with program directors, faculty, and GME (Graduate Medical Education) office in the School of Medicine to ensure compliance with University policies and procedures, compliance with the ACGME as well as any other certifying bodies (Board of Otolaryngology - Head and Neck Surgery, American Head and Neck Society).

Department Description

The UCSF Department of Otolaryngology-Head and Neck Surgery (ONHS) at the University of California, San Francisco is a recognized leader in clinical care, research, and education.

• The Department of ONHS consists of 9 clinical divisions performing 83,000 procedures including General Otolaryngology; Pediatric Otolaryngology;
• Head & Neck Oncologic Surgery & Endocrine Surgery; Laryngology; Otology / Neurotology, & Skull Base Surgery; Rhinology & Sinus Surgery;

Facial Plastics & Reconstructive Surgery; Sleep Surgery; and Audiology. Outpatient and inpatient clinical activities are performed across 7 sites across the SF Bay area.

Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.
• Minimum of 1 year of Lead / Supervisory / Manager experience.
• Minimum of 3 years of related experience.
• Ability to recruit faculty and integrate learners which requires high-level planning and coordination skills.
• Working knowledge of educational software and technologies to promote a wide-range of teaching and learning goals.
• Verbal and written communication skills to operational and learning concepts, actively listen, persuade, advise, and counsel.
• Ability to solve problems and suggest solutions through critical thinking process.
• Effective communication skills with peers, learners, faculty, and other education program coordinators / managers.
• Proficient in ability to prioritize effectively to meet deadlines in a complex, challenging environment.
• Proficient skills in training and guiding employees on site-specific administrative and operational processes.
• Working knowledge of department, organization, HR and university policies and processes.

Preferred Qualifications

Master's degree in related area preferred.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

004387 HEALTH PROFNS EDUC SUPV 1

Job Category

Education

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Mount Zion (SF)

Shift

Days

Shift Length

8 Hours

Additional Shift Details

M-F (8 : 00 a.m. - 5 : 00 p.m.)

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