Non-Clinical - Administrative/Customer Service Representative
Description :
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Hybrid : 1st week (5 days) onsite for training and to pick up equipment, then remote thereafter.
Responsibilities :
- Experience in a high-volume call center required.
- Experience with Epic, RL Solutions and Sysco Soft phone desired.
- Excellent active listening skills and strong abilities to hear key components of patient feedback in order to effectively triage complaints and / or grievances.
- Excellent customer service and communication / interpersonal skills, both over the telephone, email and directly.
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