Job Description
Job Description
Sanhua is adding a Quality Manager to our Commercial Business. The Quality Manager has ownership of the warranty process and quality issues of Sanhua International’s Commercial Team and Commercial Products within North America.
Their primary goal will be to ensure product quality meets or exceeds customer expectations.
Duties and Responsibilities
Customer Issue Resolution : Act as the primary point of contact for customer quality issues. Investigate customer complaints or concerns, analyze root causes, Work with internal and external teams to provide root cause and corrective actions. Manage RMA Process.
Quality Improvement Initiatives : Lead continuous improvement efforts by identifying areas for enhancement in products / services based on customer feedback, quality data, and industry best practices.
Implement methods to inspect, test, and evaluate returned products.
Data Analysis and Reporting : Create, Collect, analyze, maintain, and interpret quality data to identify trends, patterns, and areas for improvement.
Prepare reports and presentations to communicate quality performance metrics, trends, and improvement initiatives to management and stakeholders.
Sales Quality Support : Collaborate with sales team to establish quality requirements and Prepare 8D reports and present them to internal and external customers.
Requires Qualifications :
- Bachelor's degree plus a minimum of 3 years of professional experience in HVAC / Refrigeration Industry or 5 plus years of professional experience in HVAC / Refrigeration Industry
- Valid US Passport with no travel restrictions (position is fully remote)
- Minimum of 50% travel
- Proficiency in Microsoft office
- Spanish / Mandarin, speaking is a preferred
Powered by JazzHR
cRQ2VwuwRK
Manager, Quality Control
The role will be responsible for leading quality control activities, staffing the functional area, and building the infrastructure to enable on-time and within budget execution and completion of future client projects. As a manager of the QC team, you will be able to influence decisions and develop ...
Air Quality Project Manager
What You’ll Do as an Air Quality Project Manager:. Guide air quality permitting and compliance projects for a diverse range of local and national clients. Train and inspire your team, ensuring quality and fostering professional growth. ...
Quality Control Manager
Working collaboratively with cross-functional teams, the new Quality Control Manager will champion operational excellence by rigorously enforcing quality standards and processes, ensuring every product not only meets but exceeds stringent quality specifications. Verify quality of incoming material t...
Quality Control Manager
Working collaboratively with cross-functional teams, the new Quality Control Manager will champion operational excellence by rigorously enforcing quality standards and processes, ensuring every product not only meets but exceeds stringent quality specifications. Supplier Quality Assurance Verify qua...
Manager, Quality Assurance
The QA Manager also provides technical expertise on Quality Assurance standards and processes to team members; and provides input on QA strategy. The role will be responsible for leading Quality Assurance activities, staffing the functional area, and ensuring compliance of site manufacturing process...
Quality Control Manager
Working collaboratively with cross-functional teams, the new Quality Control Manager will champion operational excellence by rigorously enforcing quality standards and processes, ensuring every product not only meets but exceeds stringent quality specifications. Ensure high-quality product output. I...
Quality Improvement Risk Manager
Are you looking for meaningful work that uses your background in social services to impact a larger population? As the Manager of QI Field Services, you will provide leadership and support quality services state-wide (Minnesota, North Dakota, Arizona and Texas), helping to implement Quality Improvem...
Quality & Regulatory Manager - Medical Device/Equipment (Remote with travel)
Quality & Regulatory Manager - Medical Device/Equipment (Remote with travel). Quality and Regulatory Manager. Implement the worldwide Belimed Quality Policy and derive appropriate programs and systems to support strategic direction and conduct training on those systems. Analyze quality/regulatory in...
Manager, Quality Control
The role will be responsible for leading quality control activities, staffing the functional area, and building the infrastructure to enable on-time and within budget execution and completion of future client projects. As a manager of the QC team, you will be able to influence decisions and develop ...
Quality Control Manager
The Quality Control Manager shall be responsible for field execution of assigned projects, including site management, onsite construction operations and oversight of all work being installed for the duration of the Contract. Experience as a Superintendent/Quality Control Manager/Site Safety Officer ...