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Security Supervisor - Command Center

Security Supervisor - Command Center

Allied UniversalLos Angeles, CA, US
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Shift Supervisor / Command Center Operator

Allied Universal is hiring a Shift Supervisor / Command Center Operator. The general purpose and function of the Shift Supervisor / Command Center Operator encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client's site.

Position Type : Full Time

DayTimeWed03 : 00 PM - 11 : 30 PM - $22.17 / hr - Command Center Operator Thur03 : 00 PM - 11 : 30 PM - $22.17 / hr - Command Center Operator Fri03 : 00 PM - 11 : 30 PM - $25.30 / hr - Shift Supervisor Sat03 : 00 PM - 11 : 30 PM - $25.30 / hr - Shift Supervisor Sun03 : 00 PM - 11 : 30 PM - $25.30 / hr - Shift Supervisor

Responsibilities :

  • Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal personnel assigned to his / her site)
  • Ensure that contract-required training and screening elements for security personnel have been met
  • Maintain overtime to a minimal or preset requirement designated by AUS
  • Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his / her shift
  • Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
  • Make recommendations for positive and negative personnel actions for those under his / her direct supervision
  • Respond to client requests
  • Make emergency notifications as necessary pursuant to site Post Orders
  • Provide direction and instruction to subordinates in regard to the performance of their duties
  • Disciplinary action / commendation decisions pertaining to security personnel
  • Make productivity and cost reduction recommendations to management
  • Make recommendations for physical security surveys and post orders
  • Make recommendations concerning disciplinary action / commendation decisions pertaining to security personnel

Qualifications (Must Have) :

  • Must possess a high school diploma or equivalent
  • Must be able to pass any State-required training or other qualifications for licensing
  • Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
  • Must possess one or more of the following :
  • Service in the active-duty military, military reserves, or National Guard
  • Service in Auxiliary Police or Police Cadets
  • Minimum of one year verifiable and successful supervisory experience in security-related industry
  • Associate's degree or higher in any discipline
  • Be at least 18 years of age, or higher if required by the state (21 years, if armed)
  • Be able to operate radio or telephone equipment and / or console monitors
  • Demonstrated ability to interact cordially and communicate with the public
  • Effective oral and written communication
  • Problem solving
  • Active listening
  • Assess and evaluate situations effectively; identify critical issues quickly and accurately
  • Compile, sort, and interpret data
  • Research, investigate, compile information
  • Mediate conflict with tact, diplomacy
  • Write informatively, clearly, and accurately
  • Teamwork
  • Attention to detail

    • Benefits :

  • Health insurance and 401k plans for full-time positions
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more
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