Wellness Coordinator

Job Description

Job Description

Job Title : Wellness Coordinator

Department : Wellness FLSA Status : Non-Exempt Status : Part-time

Reports to : Development and Outreach Director

Revision Date : 2 / 13 / 25

POSITION SUMMARY :

The Wellness Coordinator is responsible for the smooth and effective delivery of land, and virtual group exercise programs, personal training services, and Wellness Center services that occur both in the branch and in affiliated community locations. Responsibilities include recruiting, scheduling and supervising employees in these areas, meeting financial goals, managing program schedules, creating innovative services, and maintaining equipment.

ESSENTIAL FUNCTIONS :

• Ensure (and, when necessary, provide) appropriate leadership for land and virtual group exercise classes and personal training. Find certified and competent substitute instructors to cover open classes; fill-in to teach such classes or training appointments if other coverage cannot be obtained.
• Ensure that class attendance and personal training documentation are accurately recorded in the designated manner.
• Keep timely and accurate records of participants in specialty classes, including pulling rosters for specialty classes from Daxko and ensuring class and personal training participants have paid the appropriate fees.
• Maintain accurate records of staff CPR, group exercise, and personal training certifications.
• Complete bi-weekly payroll process as designated by supervisor.
• Ensure that all program information in Daxko is accurate and current.
• Ensure that class schedules for land, aquatic and virtual group exercise classes are accurate and up-to-date, in print and on the website. In collaboration with supervisor, make necessary changes to class schedules, class leadership and Wellness Center staff coverage.
• Create and review monthly personal training sales goals with all staff personal trainers.
• Develop promotional materials in collaboration with supervisor and Marketing. Develop and implement appropriate and effective marketing and promotional plans.
• Monitor income and expenses in relationship to budget. Work with supervisor to implement actions to ensure sound fiscal management.
• Address all concerns regarding land & virtual wellness programming (content, safety, instruction, etc.). Respond to member feedback in a timely manner.
• Monitor wellness equipment for safety and functionality. Complete equipment safety reporting and inventory as directed.
• Work with supervisor and branch Membership leadership to ensure successful delivery of new member onboarding processes.
• Maintain positive rapport with staff, participants, and parents of participants (if applicable).
• Ensure that wellness programming and instruction are in full compliance with designated YMCA of Greater Cleveland standards and guidelines (curriculum, procedures, etc.)
• Know emergency procedures and the location and proper use of emergency equipment.
• Gather periodic participant feedback through distribution and compilation of written evaluations.
• Actively promote and assist in YMCA programs, special events. fundraising and the Annual Campaign.
• Attend required workshops, meetings and training sessions to enhance professional competence and remain current on YMCA of Greater Cleveland procedures; attend staff meetings as directed.
• Identify training needs and initiate development activities for wellness staff. Recommend effective personnel management actions (i.e., employee counseling process) to the department Supervisor.
• Notify supervisor of job openings, follow hiring and interview process guidelines. Assist supervisor in making the final selection.
• Keep employees informed as to association and branch events, plans, and progress on organizational goals.
• Monitor and participate in disinfection, cleanliness, and orderliness in the wellness areas.

QUALIFICATIONS : Education :

Experience :

Certification(s) and Requirements :

EXCEPTION – Candidates who hold a BS in Exercise Science or Kinesiology must obtain a NCCA-accredited certification of their choice within 90 days of hire.

Technical Skills and Knowledge :

PHYSICAL DEMANDS :

Definition : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT :

DISCLAMIMER :

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.