IT Infrastructure and Operations Manager

Job Title : IT Infrastructure Manager / Senior Manager

Job Summary :

The IT Infrastructure Manager will be responsible for managing the performance, hardware and software on physical and virtual servers hosting various applications, and for the day-to-day IT operations and infrastructure for a Manufacturing company with multiple plants and offices across the continental US.

This individual will need to be very hands-on, particularly in the beginning, but able to provide tactical and strategic direction as needed.

Hands-on technical responsibilities on both the Network and Server side (Wintel) and management and collaboration with a team of MSP partners and MSSP partners for Security operations.

Primary office location in the Dallas DFW area. Occasional travel (about 10%) to locations in the Midwest.

Job Responsibilities :

• Serve as hands-on technical lead, particularly in Networking areas while also managing local staff and oversee global contractors / managed services IT staff as well as any 3rd party IT partners
• Should excel at partnering with multiple Managed Services Providers (MSPs) and possess solid strategic planning, architecture and design skills
• Work with Telecom Expense Management (TEM) provider to manage wirelines and wireless telecommunications
• Work with Managed XDR and Managed SIEM security providers to maintain a strong cyber security posture
• Develop and update security, operations, and infrastructure policies, as needed
• Responsible for overall infrastructure strategy, design, engineering, architecture, security and maintenance of a global infrastructure environment and for creating standard policies and procedures.
• Present recommendations clearly and understandably to senior management.
• Manage and lead the effort to support and advance the migration of all global systems and infrastructure to Cloud (especially O365 and Microsoft Azure) environment.
• Directing and institutionalizing the effort to maintain application and server performance through policy implementation, monitoring processes, optimization policies, virtualization, and working with MSP providers and both development and operations teams.
• Create multiple policies and procedures on areas of best practice around equipment use, application use, change management, and incident management, as well as ensuring compliance.
• Manage the performance, hardware and software on physical and virtual servers hosting various applications, and for the day to day operations and development of infrastructure for the company.
• Ensure quality network and server / storage deployments through scripted processes
• Define compliance policies for all hardware and operating systems in the data center environments.
• Responsible for laying down strategy for Cloud Backups, Business Continuity, Disaster Recovery.
• Plan and manage Infrastructure projects from conception to completion.
• Assist in defining and managing IT Infrastructure and Telecom budget

Job Requirements :

• 5+ years of overall hands-on technical management experience on the IT Operations, Networking, Systems / Server and O365.
• The ideal candidate will have experience with the following areas :
• Storage, VMware, Network (CISCO), SD-WAN / SASE, Active Directory, Windows, Messaging, Exchange,
• Database (SQL Server), Cloud (O365, Azure)
• Microsoft O365 and Azure Cloud Administration
• Networking (CISCO); firewalls / VPN / Experience in working with ISP / WAN / SD-WAN
• Servers : Windows VMWare, Backup : Veeam
• Windows : Active Directory; Group Policy / GPO deployment; SQL Server; Patch Management
• Strong leadership experience, including personnel and budget management, policy definition and implementation, strategy, design & execution
• Excellent interpersonal and communication skills to interact with a variety of technical and non-technical teams in an effective manner and partners
• Certifications desirable but not required : o Microsoft Certified System Engineer (MCSE) certifications in Windows 2008 or Windows 2012;

and Cloud Platform & Infrastructure.

• Certifications like CompTIA Network+ and CompTIA Security+ o Cisco network and technologies, CCNA(P), CCIE.
• ITIL / PMP Certification; expertise designing and implementing Global Infrastructure Solutions and project management experience
• TOGAF Architecture Certification

OTHER :

• Type : Perm Salary Employee
• Pay : Base plus bonus plus benefits package
• Location : onsite 5x a week in office in Dallas, TX 75261
• travel : 10% within USA
22 hours ago