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Medicaid Contact Center Representative

VirtualVocations
Irving, Texas, United States
Full-time

A company is looking for a FL Medicaid Contact Center Representative.Key ResponsibilitiesProvide assistance to Medicaid members regarding health benefits and servicesHandle high-volume inbound calls and conduct outreach calls to membersSupport members with various inquiries including provider changes, claims, and transportation needsRequired Qualifications, Training, and EducationMust reside in the Eastern or Central Time Zone in specified statesMinimum one (1) year of customer service experience requiredProficiency with Microsoft Office applications, particularly Outlook and TeamsMust complete virtual training scheduled for the first 8 weeks of employmentWillingness to remain in the position for twelve (12) months before applying to other opportunities

2 days ago
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