A company is looking for a Director of Call Center Operations.Key Responsibilities : Lead and oversee call center team, set goals and KPIs, and manage QA processesImplement and optimize systems and processes, including IVR, Chatbot, and knowledge baseCollaborate with Sales, Marketing, and Client Development for client launches and customer supportRequired Qualifications : 5-7 years of leadership experience in a call center, preferably in healthcare or startupsExperience automating functions and managing support teamsDeep understanding of TCPA laws, self-service technologies, and dialing campaignsDemonstrated success in scaling teams and meeting SLAsExperience with AI for self-service and outbound dialing
Director of Revenue Operations
A company is looking for a Director of Revenue Operations for a fully remote role. ...
Center Operations Director
Senior leadership functions shall be carried out through the implementation of a leadership team approach to shared decision-making among the Medical Director, Dental Director, and Center Operations Director; however, this position has lead decision-making authority at the clinic. Center Operations ...
Director of Operations - No State Licensing Required
A company is looking for a Director of Operations for a remote worldwide position. ...
Director of Field Operations
GENERAL SUPERINTENDENT/ DIRECTOR OF FIELD OPERATIONS. GENERAL SUPERINTENDENT/ DIRECTOR OF FIELD OPERATIONS. Company specializes in Denver and Surrounding Site Dev Projects for some of the industries leading General Contractors within Commercial, Hvy Industrial, Data Center, Multi Family, R...
Director of Culinary Operations
Create a culture that supports future growth and professional development of the culinary talent’s performance and potential. Position is responsible for long- and short-term planning and day-to-day operations of all SRC kitchens; must be able to travel frequently to said SRC kitchens. Performs all ...
Registered Nurse (RN) Director of Geriatric Trauma Supportive Care (FT M-F plus call)
In compliance with the Philosophy of the Department of Nursing, will be responsible for operations of a specific nursing unit to ensure quality patient care, competent and responsible personnel management and cost efficient and effective utilization of unit resources. Registered Nurse (RN) Director ...
Director of Operations
Director of Operations- Rosenberg’s. Collaborates with BTRG Leadership including, COO, and Culinary Director in order to develop and implement SOPs, marketing, financial, and facility operations. Financially manages all aspects of operations including COGs, maintenance and staffing. Creates sales pl...
Assistant Director of Nursing (ADON)
Assists the Director of Nursing in planning, developing, organizing, implementing, evaluating and directing the day-to-day operations of the Nursing Services department, as well as its programs and activities, in accordance with current state and federal laws and regulations. Assists in oversight of...
Director of Operations
Director of Clinical Operations is needed for our growing family of Physical Therapy, Primary Care and Behavioral Health Clinics. Participate in ongoing strategic planning in collaboration with the COO and Director of Business Operations. Manage and evaluate the clinical operations of assigned staff...
Director of Human Resources Operations
Collaborate with Community Relations Directors as well as Corporate Responsibility or appropriate leaders to develop and assist with the execution and management of Company's affirmative action plans, implement changes concerning OFCCP and EEO regulations, and maintain compliance with those regulati...