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Underwriting Service Coordinator
Underwriting Service CoordinatorThe Doctors Company • Unionville, CT, US
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Underwriting Service Coordinator

Underwriting Service Coordinator

The Doctors Company • Unionville, CT, US
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Overview

TDC Specialty Underwriters, Inc. (TDCSU), an Excess & Surplus lines subsidiary of The Doctors Company, offers a broad range of professional and management liability insurance products focused on healthcare providers, institutions and organizations. TDCSU has been in existence since January 2016 and is headquartered in Farmington, Connecticut. TDCSU is seeking experienced professionals to support its continued growth. TDCSU is an Equal Opportunity Employer and is seeking candidates to contribute to a collaborative, motivated and professionally ambitious work environment.

Responsibilities

  • Under the supervision of the Underwriting Support Manager, possess a strong working knowledge of TDCSU products and corresponding product appetites to respond to processing requests swiftly and accurately.
  • Partner with assigned underwriter(s) to ensure broker experiences with TDCSU result in a high level of satisfaction.
  • Support the submission lifecycle process utilizing established guidelines, workflows and service metrics.
  • Primary responsibility for renewal solicitation and pre-work, binder processing, subjectivity follow-ups, policy issuance and mid-term transactions.
  • Assure all required data elements to close out the underwriting process for respective accounts are complete and accurate.
  • Maintain a strong working knowledge of policy administration and related systems functionality, incorporate newly released functionality, suggest enhancements, participate in user acceptance testing of upcoming sprint deployments, and assist underwriters with training.

TDCSU is seeking candidates with a desire to contribute to a collaborative, motivated and professionally ambitious work environment.

Preferred Candidates

  • Superior customer-service
  • Strong interpersonal and collaboration skills
  • Good listening skills
  • Patience
  • Excellent problem-solving skills
  • Extremely organized
  • Effective written and oral communication
  • Strong attention to detail
  • Sets priorities effectively
  • Excellent judgment
  • Engenders confidence and trust with underwriters and other support staff
  • Willingness to learn
  • Takes charge
  • Operates with minimal supervision yet knows when to seek guidance or approval
  • Requirements

  • 3 years or less of specialty lines experience as underwriting assistant or equivalent
  • Proficiency with Excel, Word and demonstrated aptitude with Windows-based operating systems
  • Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Service Coordinator • Unionville, CT, US

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