Clinical Service Rep (Medical Assistant/EMT)

Job Description

Job Description

We are looking to fill our back office with friendly and personable staff!

Scheduling is 8am-8pm. Full time is 3 days per week. There are rotating weekends and occasional holidays involved in the schedule.

Our schedule comes out on a monthly basis. Employees will have a 'home' location, and there may be occasional travel to different locations.

Some duties will include : drawing blood, administering injections, collecting samples for rapid testing, triage, assisting with procedures, etc.

We offer full benefits - health, vision, and dental insurance, as well as paid time off, retirement plan, and many other benefits.

ROLES & RESPONSIBILITIES

• Prepare patient(s) for and assist with examination and / or treatment
• Perform triage and obtain vital signs
• Obtain and timely and accurately document patient history in Electronic Medical Record (EMR)
• Collect and maintain all patient and business documents while always maintaining confidentiality
• Collect routine laboratory specimens including phlebotomy, urinalysis and / or oral swabs
• Administer medications and non-intravenous injections (intramuscular, subcutaneous and / or intradermal)
• Start an IV, place a catheter and perform splinting when needed / directed
• Perform various other clinical, aseptic and / or basic laboratory procedures
• Document within Electronic Medical Record (EMR) all medical interventions timely and accurately
• Train and assist with our Occupational Medicine service line utilizing our current EMR system, drug screening, breath alcohol testing, audiograms, respiratory fit, pulmonary function testing and / or abiding by the systems and / or protocols set forth by the company
• Understand and enforce standard health care regulatory requirements
• Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers
• Always ensure HIPAA and OSHA compliance
• Perform office procedures including all general administrative duties; ability to operate all office medical equipment
• Required to travel to various locations as needed based on staffing and volume
• Other duties as assigned

EDUCATIONAL REQUIREMENT & QUALIFICATIONS :

• Successful completion of a MA, LPN, EMT, RN or X-Ray Technology program from an accredited institution
• One year of relevant healthcare experience; preferably urgent care or emergency department
• Willing to train new, stellar graduates
• Must be proficient in venipuncture and injections
• Knowledge of clinical procedures, medical anatomy, and physiology

PHYSICAL REQUIREMENTS :

• Required to work 12 hours shifts, weekends and holidays
• Required to sit, walk, reach with hands and arms throughout workday
• Finger dexterity and hand coordination required
• Occasionally required to lift moderate weight (20-40 pounds)
• Specific vision abilities required including close vision, distance vision, and ability to adjust or focus

INDPUC