Join the XOTIC PC Family : Customer Service & Sales Rep Opportunity
Are you passionate about technology, gaming, and helping others? Do you thrive in a fast-paced, dynamic environment? If so, XOTIC PC has an exciting opportunity for you to join our online sales and customer service team at our Lincoln, Nebraska, corporate offices.
Who We Are
XOTIC PC, founded in 1999, is a leader in building high-performance gaming computers, laptops, and more. We've built a global reputation for offering custom solutions that meet the unique needs of gamers, creators, and business users.
Our commitment to quality and customer service has made us a trusted name in the tech industry. But we're more than just an e-commerce company;
we're a team driven by our passion for technology and gaming, helping people explore new possibilities and achieve amazing things.
What You'll Do
As a Customer Service & Sales Representative, you'll be the first point of contact for our customers, guiding them through their buying journey and providing solutions that meet their needs.
This is not your typical call center role-our environment is dynamic, fun, and collaborative. You'll spend your days interacting with customers via phone, chat, and email, solving problems, and helping them discover the best gaming or tech solution for their setup.
At XOTIC PC, we believe that work should be fulfilling and fun. You'll work alongside some of the brightest minds in technology in a family-like atmosphere where employees are valued and growth is encouraged.
We foster a positive work culture, with regular company luncheons, team activities, and an unwavering commitment to professional development.
Why You'll Love It Here
- 4-Day Work Week (Monday to Friday) outside of the Q4 holiday season
- Unlimited Vacation Policy
- Regular company luncheons and fun team-building activities
- Employee discounts on our top-notch tech gear
- Casual work environment-yes, you can wear jeans!
- Growth opportunities within a rapidly growing, family-owned business
We take pride in providing high-quality training so you'll feel confident in your role, whether you're talking tech with seasoned gamers or helping a newcomer understand the specs of their new custom rig.
We encourage open communication, humor, and humility as we build lasting relationships with our customers.
Who We're Looking For
To succeed in this role, you need to have a passion for technology, computers, and gaming. Sales experience is a plus, but more importantly, we're looking for individuals who can bring energy, enthusiasm, and a solutions-oriented mindset to our team.
Key Attributes :
- Positive and proactive attitude
- Sales skills and ability to close deals
- Strong communicator-both verbally and in writing
- Tech-savvy with a passion for gaming or computers
- Problem solver with the ability to make the complex simple
- Empathy and a customer-first mindset
- Ability to type 40+ WPM
- Must be at least 18 years old with a high school diploma or equivalent
- Local candidates only
Bonus Points :
- 2-4 years of sales experience, particularly in phone or gaming sales
- Experience with customer service platforms and technology systems
How to Get an Interview Fast
We want to meet people who stand out! Send us a short, two-minute video introducing yourself, explaining why you want to work at XOTIC PC, and what makes you the ideal candidate.
Creativity and authenticity go a long way!
Submit your video to or share it via YouTube or Instagram (unlisted). Be sure to also fill out the application form.
Benefits Package
At XOTIC PC, we take care of our team members with a competitive benefits package that includes :
- 401(k) with matching
- Health, dental, and vision insurance
- Unlimited vacation policy
- Aflac loss of pay insurance
- Company discounts
Join a Company That Loves Its Employees as Much as Its Customers
At XOTIC PC, we believe in working hard and playing harder. Our employees are more than just a number-they're part of a family.
If you're ready to start a career where your passion for technology and gaming can shine, we want to hear from you!
Take the next step in your career with XOTIC PC, and help us build something amazing.
Job Posted by ApplicantPro