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Pharmacy Technician, Community - Full Time - Madison

SSM Health
Madison, Wisconsin, US
Full-time

Job Details

  • Works in a collaborative, team-oriented environment answering phones, triaging customer service issues and preparing prescription and non-prescription medication.
  • Assists the Pharmacist with entering prescription information into system of record.
  • Maintains patient records, bills insurance and / or customers and resolves questions around billing through the proper channels.
  • Assures medications are available for patients by assisting with ordering, stocking shelves and communicating supply issues.

Requirements

Pharmacy Technician certification in state of work location

Benefits

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

  • Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
  • Flexible Payment Options : our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
  • Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.

JOB DESCRIPTION

It's more than a career, it's a calling

WI-SSM Health Dean Medical Group Madison North High Point

Worker Type : Regular

Regular

Job Highlights :

Location : West Community Pharmacy - N. High Point, Madison

Pay :

Hourly (Shift differential eligible)

$2, sign on bonus for eligible hires

Schedule :

Full-Time : 40 hours / week (1.0 FTE)

Monday - Friday, Day Shift (8 : 30am - 5 : 30pm)

Every 8th weekend : Saturday 8 : 30am-4pm and Sun 8 : 30am-2pm (Weekends are worked at our Outpatient Center pharmacy location at S. Park St.)

Our Culture

At SSM Health, we bring together and cultivate exceptional people. We are dedicated to providing our employees with the tools, recognition, opportunities, and collaborative partnership needed to thrive in a patient-centered health care environment.

SSM Health is committed to creating a partnership with employees because when our employees thrive, so does our healing mission.

We ask our employees to actively engage and participate in decisions that impact their work. We celebrate together and recognize those people who help us deliver an exceptional experience.

Our Benefits

In addition to competitive compensation, SSM Health offers a wide variety of benefits and programs :

Comprehensive suite of health, dental, vision, life, disability insurance, k, HSA / FSA, and generous PTO

Daily Pay for qualifying positions

A culture that supports professional development including tuition reimbursement and discounts, participations in the Federal Loan Forgiveness Program, professional development days, opportunities for career advancement and much more

Employee Relief Fund to help with lifes unexpected financial emergencies

Commitment to employee wellness through our EAP, well-being checks with leaders, flexible work schedule where feasible, and online wellness opportunities.

Select locations also offer free on-site fitness center access, meditation rooms, and serenity gardens

Established employee recognition program

Commitment to caring through philanthropy, volunteer opportunities, and PTO donation program

Job Summary :

Under the supervision of a pharmacist, is responsible for providing support to pharmacists including, but not limited to review of prescription orders, locating medication, preparation, counting, labeling, packing, delivery of medications to customers and reconciliation of claims in compliance with all state and federal regulations.

Job Responsibilities and Requirements :

PRIMARY RESPONSIBILITIES

Fills prescriptions by retrieving the correct medication from inventory matching the National Drug Code (NDC), manufacturer, drug name strength, form, and quantity.

Assist in dispensing prescriptions by pouring liquids, mixing suspensions and counting prefabricated dosage units. Packages finished prescriptions after being checked by a pharmacist and place into the will call, mail out or delivery areas.

Assists the pharmacist with entering prescription information into the electronic record and submits claims to insurance companies for payment.

Resolves third party rejections and reduces audit risks by ensuring all information is entered properly and completely.

  • Maintains electronic records related to patient profile, insurance and new, transferred or discontinued prescriptions.
  • Bills insurance and / or customers for prescriptions and merchandise and resolves questions and / or insurance rejections through proper channels.

Maintain knowledge of Medication Therapy Management (MTM) programs from different insurers to identify and flag qualifying patients.

  • Maintains patient charges, payroll deductions and monthly billing per local policy. Operates the cash register or point of sale (POS) system and performs end of day balance per established procedures.
  • Follows all procedures for documenting and dispensing controlled substances. Handles controlled substances in a manner that ensures accountability and security.
  • Assures medications are available for patients by assisting in inventory control including : ordering, checking in orders, stocking shelves, updating the computerized inventory system, rotating stock, processing recalls and conducting routine inspections of all areas where drugs are stored in the pharmacy for outdated and unusable medications and quarantining them in a separate area from usable stock.
  • Assist in maintaining pharmacy records per regulatory standards. Which may include : filing prescriptions, invoices, signature & temperature logs, etc.
  • Provide customer service through : greeting and acknowledging every customer, is knowledgeable of merchandise and assists customers within the pharmacy.

Informs patients when delays are encountered with filling their prescription. Performs all duties of a pharmacy clerk.

  • Provide excellent customer service to patients, other staff and ancillary departments and maintains high standards of confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.

EDUCATION

High school diploma or equivalent

EXPERIENCE

No experience required

PHYSICAL REQUIREMENTS

  • Frequent lifting / carrying and pushing / pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot / leg and hand / arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use / data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting / carrying and pushing / pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND / OR CERTIFICATIONS

State of Work Location : Illinois

  • Pharmacy Technician, Registered - Illinois Department of Financial and Professional Regulation (IDFPR)
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB)
  • Certified Pharmacy Technician (ExCPT / CPhT) - National Healthcareer Association (NHA)

State of Work Location : Missouri

  • Pharmacy Technician - Missouri Division of Professional Registration
  • MO Registration Application and Finger Print Process Complete AT TIME OF HIRE - Missouri Division of Professional Registration
  • FUTURE - Pharmacy Technician, Registered within 6 months - Missouri Division of Professional Registration

State of Work Location : Oklahoma

Technician - Oklahoma State Board of Pharmacy

State of Work Location : Wisconsin

  • Pharmacy Technician, Registered - Wisconsin Department of Safety and Professional Services
  • WI Registration Application Process Complete AT TIME OF HIRE - Wisconsin Department of Safety and Professional Services
  • FUTURE - Pharmacy Technician, Registered within 6 Months - Wisconsin Department of Safety and Professional Services

Work Shift :

Day Shift (United States of America)

Job Type : Employee

Employee

Department :

Gen and Adm Rx Scheduled Weekly Hours : 40 Save Job

30+ days ago
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