Description
The role is responsible for managing an organization of In-Line Review Quality Teams responsible for Small Business Credit.
The leader will also be accountable for proactive identification, managing and resolving issues and control gaps, while also leading due diligence efforts to identify and execute appropriate course of action to mitigate.
Candidate should possess ability to lead through change and drive ongoing evaluation of process improvements to focus on highest and best use of resources given continually evolving risk.
The position involves maintaining strong communication with front line leadership, control, risk, compliance, strategies, client experience, and executive leadership so the ability to build relationships and communicate clearly are critical.
Reporting and presentation are maintained by the team so a solid technical foundation and ability to analyze and organize are essential.
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF).
Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.
Responsibilities :
- Performs monitoring and testing of controls, identifying issues and control improvements for remediation
- Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
- Manages the performance and productivity of team members that conduct quality inspection reviews
- Ensures timely execution of QA activities including control execution, case management, and results reporting
- Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
Required Skills :
- Excellent verbal and written communication skills
- Ability to garner followership at all levels of leadership
- Ability to manager and prioritize multiple assignments at a rapid pace
Desired Skills :
- Management experience
- Issue Management experience
- Underwriting experience, particularly within Small Business
- Thorough understanding of credit policies, guidelines and regulatory requirements
- Proficiency with SharePoint, Excel and PowerPoint
Skills :
- Controls Management
- Risk Management
- Strategy Planning and Development
- Oral Communications
- Stakeholder Management
- Continuous Improvement
- Drives Engagement
- Influence
- Strategic Thinking
- Talent Development
- Monitoring, Surveillance, and Testing
- Quality Assurance
- Data and Trend Analysis
- Decision Making
- Problem Solving
Minimum Education Requirement : Bachelors Degree preferred
Shift :
1st shift (United States of America)
Hours Per Week :
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