Senior Specialty ServiceNow Software Engineer

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role :

Wells Fargo is seeking a Senior Specialty ServiceNow Software Engineer to support the Enterprise Business Resiliency (EBR) line of business within the Enterprise Function Technology (EFT) group.

The Enterprise Functions Technology (EFT) group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines.

In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Enterprise Data Management.

This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.

In this role, you will :

• Lead or participate in complex initiatives on selected domains
• Assure quality, security and compliance for supported systems and applications
• Serve as a technical resource in finding software solutions
• Review and evaluate user needs and determine requirements
• Provide technical support, advice, and consultation with the issues relating to supported applications
• Create test data and conduct interfaces and unit tests
• Design, code, test, debug and document programs using Agile development practices
• Understand and participate to ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives
• Conduct research and resolve problems in relation to processes and recommend solutions and process improvements
• Assist other individuals in advanced software development
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications :

• 4+ years of Specialty Software Engineering experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education
• 4 + years of ServiceNow Software Engineering experience (new development and support)
• 2+ years of experience with either ServiceNow Business Continuity Module (BCM), Common Services Data Model, and / or custom workflows
• Strong understanding of ITSM, ITIL, and / or CMDB

Desired Qualifications :

• 2+ years of Agile delivery experience
• Ability to work independently and as part of a scrum team to design, implement, and support IT solutions to business needs
• Proven experience as a ServiceNow Developer with a focus on Design & development of ServiceNow Custom applications
• Strong understanding of ITSM, ITIL, and / or CMDB
• Preferred expertise with integrations and Integration Hub
• Strong exposure to ServiceNow portal development
• ServiceNow System Administrator Certification (CSA) and Certified Application Developer (CAD)

Job Expectations :

• This position is not eligible for Visa sponsorship
• This position offers a hybrid work schedule
• Must be able to work on-site at any of the listed locations
• Relocation assistance is not available for this position

Job Posting Locations :

1525 W W T Harris Blvd., CHARLOTTE, North Carolina 28262

1301 Solana Blvd., Westlake, Texas 76262

550 S. 4th St., Minneapolis, Minnesota 55415

Posting End Date : 12 Sep 2024

12 Sep 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements :

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.