Inbound Retention Specialist
VirtualVocationsLakewood, Colorado, United Statesjob_description.job_card.30_days_ago
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A company is looking for an Inbound Retention Specialist in Sales for a remote position in the Western Region of the United States.
Key Responsibilities
Provide exceptional customer support to strengthen revenue retention
Consult and educate current advertisers while managing an inbound phone queue
Highlight ad performance metrics to demonstrate the value of Yelp's services
Required Qualifications
Bachelor's Degree or 3+ years of relevant client-facing experience
Technical proficiency with computers and information systems
Experience in account management, sales, advertising, or small business is preferred
Ability to handle tough conversations professionally and solutions-oriented
Excellent time management and organizational skills
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Retention Specialist • Lakewood, Colorado, United States
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