Principal, Revenue Management (Chicago)

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories : dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose : to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses : Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Principal, Revenue Management.

Join us as a Principal, Revenue Management and play a key role in shaping how patients access care across a growing network of brands including Aspen Dental, ClearChoice, WellNow, Chapter Aesthetic Studio, and Lovet . In this role, you wont just analyze data youll lead end-to-end initiatives that shape how we optimize revenue across offices, days, and even hours . From designing strategies, deploying solutions and building performance dashboards to partnering with data science on automation and collaborating with teams across Finance, Marketing, Product, Technology and Operations, youll have a direct hand in driving measurable results .

This is a high-visibility opportunity for someone who thrives at the intersection of analytics, strategy, and execution . If youre excited to build, innovate, and lead projects that impact both revenue performance and the patient experience, we want to hear from you.

Essential Responsibilities :

• Lead revenue management initiatives end-to-end from identifying opportunities and analyzing data to executing strategies and tracking results.
• Optimize revenue performance at the office, day, and hour level by leveraging forecasting, scheduling, and demand modeling while balancing access for patients and operational efficiency.
• Monitor and update demand and schedule availability through the analysis of historical and future booking trends, the pricing environment, industry capacity trends, competitive landscape, and other factors.
• Establish and maintain overbooking forecasts through the analysis of cancel and no-show behavior trends balancing revenue, patients, and the office team needs.
• Evaluate performance and post-appointment trends to identify and leverage opportunities to improve the revenue potential for each office.
• Perform frequent ad-hoc analyses by utilizing data, relationships, and storytelling to develop and maintain a single source of truth for commercial revenue performance.
• Communicate market performance results and identify action items for the Commercial team to review and execute.
• Collaborate with Product, Finance, Technology, Analytics, Marketing, and other teams to ensure alignment on commercial revenue strategies.
• Partner with data science and technology teams to automate core revenue management processes and forecasting models.
• Build and enhance business intelligence dashboards and visualization tools (Tableau, Looker, etc.) that serve as the single source of truth for commercial revenue performance.
• Help shape and scale the function by building new playbooks, reports, and best practices.

Minimal Education and Experience :

Additional Job Description :