Veterinary Receptionist

Job Description

Job Description

Noah's Ark Veterinary Resort is a privately owned, small animal veterinary practice outside of Baltimore-Annapolis, MD .

Our Team is collaborative, vibrant, & just phenomenal human beings who are exceptionally skilled & passionate about patient care & each other.

Our new team members must be committed to providing the highest quality patient care, providing exceptional client communication, and actively contributing to a positive teamwork culture.

Our work environment includes :

• Growth opportunities
• On-the-job training
• Flexible scheduling
• Diverse & supportive culture
• A lot of fun!

RESPONSIBILITIES :

• Schedule appointments.
• Prepare to receive appointments by acquiring and updating client records, and preparing needed electronic forms in advance of clients' arrival.
• Perform a variety of clerical duties, including receiving, sorting, distributing mail, sending out mailings, cleaning, organizing the reception area, and typing memos, correspondence, reports, and other documents.
• Ensure the cleanliness and organization of the reception area.

CLIENT SERVICE :

• Provide friendly, quality care to the veterinary patients and clients of Noah's Ark Veterinary & Boarding Resort.
• Professionally conduct all phone calls - answering client inquiries in a prompt and friendly manner, scheduling appointments, and recording messages.
• Requires strong communication and client service skills.
• Ability to greet clients in a professional, friendly, hospitable manner - check clients in, and discharge patients.
• Educate clients on products and medications sold including dietary products and answer questions regarding product purchase / use.
• Possess knowledge of preventative healthcare recommendations in order to answer client questions, provide education on vaccines, flea, and heartworm products, and assist in marketing veterinary services from which their pet would benefit, such as dental cleaning, senior wellness, and spay / neutering.

About Noah's Ark Veterinary & Boarding Resort :

Voted #1 in the area Best All Around Facility : Veterinary, Boarding, Grooming, Retail and Daycare Services...We have it all! Noah's Ark Veterinary and Boarding Resort is a state-of-the-art pet boarding resort and veterinary facility.

We justify our "Resort" status because of our exceptional, experienced, caring, and responsible staff that will pamper your pet, as well as provide you with our wide variety of services such as Veterinary Medicine, Veterinary Surgery, Professional Grooming, Doggie Daycare, Pet Supplies, Dog Training, and Do-it-yourself Dog Washes.

Our team is committed to educating our clients in how to keep your pets healthy year-round, with good nutrition and exercise.

Noah's Ark Veterinary & Boarding Resort stays on top of the latest advances in veterinarian technology and, above all, remembers that all animals, pets, and owners need to be treated with loving care in every check-up, procedure, and / or surgery.