Wellness Coordinator

Job Description

Job Description

SUMMARY OF DUTIES

An On-Call Wellness Associates' primary responsibility is to effectively manage the check-in process for on-site screening appointments, ensuring that employees are welcomed warmly and checked in accurately.

The Wellness Associate should possess excellent communication skills, a friendly demeanor, and the ability to multitask effectively.

ESSENTIAL FUNCTIONS / PRIMARY RESPONSIBILITIES

• Greet clients as they arrive for screening appointments in a courteous and professional manner.
• Verify client information, and ensure all necessary registration is completed accurately and efficiently.
• Enter client data onto report cards accurately.
• Manage screening schedule as needed.
• Answer inquiries regarding appointments, the general screening process, and client programming.
• Direct clients to the appropriate waiting areas or service areas.
• Collaborate with Wellness Clinicians to ensure smooth operations and employee or client satisfaction.
• Maintain cleanliness and organization of check-in area.
• Adhere to all privacy and confidentiality regulations in handling patient or client information as set forth by
• Provide concise post screening event reporting to office staff per guidelines.
• Assist with other tasks as assigned.

PROFESSIONAL REQUIREMENTS

• Professional in appearance, language, and all interactions with staff and clients.
• Excellent communication skills.
• Works well in a team environment.
• Business Casual attire when interacting with staff and clients.

POSITION REQUIREMENTS

• High school diploma or equivalent.
• Previous experience in a customer service or administrative role preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in basic computer skills preferred.
• Ability to maintain professionalism and composure in stressful situations.
• Flexibility to work occasional evenings or weekends as needed.

KNOWLEDGE, SKILLS & ABILITIES

• Performs other related duties as assigned by the HealthYou Clinical Staff.
• Communicates potential risk management issues per policy to HealthYou
• Must participate in a minimum of 75% of staff meetings and required training sessions.

PHYSICAL REQUIREMENTS & ENVIRONMENTAL CONDITIONS

• Regular exposure to stresses.
• The workload required to perform this job requires ability to adapt to change.
• Some portions (10 - 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.

g., typing, handwriting, or machine operations.

• Professional office setting, while in the office.
• Work may require evening, night, or weekend assignments on occasion. Schedule varies according to business demands and needs.
• Nature of duties performed presents minimal potential for job-related accidental injury. Responsible for adhering to all OSHA and Universal Precaution Standards.
• Some portions of daily assignments involve ergonomic risk, such as regular repetitive tasks.
• Responsible for adhering to all safety policies and procedures of
• Some portions of assignments may require travel to client locations via car, train, air, subway, or bus.

PHYSICAL REQUIREMENTS

N / A

Not Applicable)

OCCASIONAL

FREQUENTLY

Sitting

Standing

Walking

Bending Over

Crawling

Reaching

Crouching

Kneeling

Balancing

Pushing / Pulling

Lifting / Carrying : 10 lbs. or less

10 lbs. or less

11 to 25 lbs.

26 to 50+ lbs.

Manual Dexterity

Fine Motor Skills

Gross Motor Skills

Eye / Hand Coordination

Near and / or Far Vision

Color Recognition

Hearing

ENVIRONMENTAL FACTORS

Working Outside

Working Inside

Working Alone

Working Closely with Others

Excessive Cold / Heat

Excessive Humidity / Dampness

Noise / Vibrations

Working Above Ground

Working Below Ground

Working with Chemicals / Detergents / Cleaners

Working Around Fumes / Smoke / Gas

Walking on Uneven Surfaces

Operating Motorized Equipment or Vehicles

Working Around / Near Machinery / Motorized Equipment

Climbing on Scaffolds or Ladders

Continuous Use with a Computer and Keyboard

COMPENSATION

Compensation - Commensurate with experience, professional demeanor, impact abilities, and commitment.

ABOUT US

Headquartered in Colorado Springs, Colorado, HealthYou was established in 2011 to offer an innovative solution to employers seeking programs and tools to improve the health of their employees while influencing rising healthcare costs.

Today, the company is an all-inclusive corporate wellness partner for companies with 100+ employees to administer their workplace wellness programs.

HealthYou is our solution to inspire employees to improve and maintain their overall health. Our wellness program identifies the culture and readiness to change of an organization and designs a unique solution resulting in optimal employee health and productivity.

By implementing the HealthYou program, organizations have set a path towards truly having a "Healthy Company" for their employees.

Empowering a culture of health in concert with total health cost management is the future of corporate wellness! HealthYou wellness program offerings include Well-being surveys, On-site biometric health screenings, Health coaching services, Interactive employee wellness portals, Comprehensive and actionable data analytics, Employee educational programs.

GENERAL ACKNOWLEDGEMENT & SIGN-OFF

The team member is expected to adhere to all Company policies and to act as a role model in adherence to such policies.

A commitment to service excellence has permitted our company to be recognized for delivering extraordinary guest and member experiences.

Success and growth in the future are dependent upon our ability to take HealthYou, LLC , part of the Garden of the Gods Resort and Club (GGRC) family of companies, to the next level.

For this reason, our most important continuing objective is to provide unparalleled service and hospitality from the heart.

To be successful, your individual initiative, passion, and commitment as well as thoughtful participation as a member of different teams in which you work is required.

Individual effort in the performance of your own duties, and positive and productive interactions with others, both internal and external to the company, are crucial.

In addition, we value and encourage your creativity, your continuous improvement and personal development, and your feedback on operations and how they may be improved.

The statements in this job description are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all duties and / or responsibilities.

I have read, understood, and had the opportunity to ask questions regarding this position description.

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