Description
About the role
See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in / out.
No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager.
Some weekend and evening shifts required.
You Will
- Provide patients a personalized check in / out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in / out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
- Collaborate with doctor(s) and team members to provide seamless patient experience
About You
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Flexible, nimble and agile mindset with the ability to wear multiple hats
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer Savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Growth With Us
- Grow and develop your career through role specific training programs
- Be offered an opportunity to earn bonuses and commission (role specific)
- Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
- Participate in our Vision coverage and associate discounts on our products
- Participate in our 401K with competitive company match
- Accrue PTO and paid holidays from day one
Introduction MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve?
MyEyeDr. is a high-growth, premier healthcare company : a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction.
Our business model is unlike others in the industry : we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
Front Desk Coordinator
We are looking for a Front Desk Coordinator to join a dynamic and fast-moving company! The role involves providing excellent customer service to visitors and employees, managing incoming calls, and performing various administrative tasks to ensure efficient office operations. Maintain cleanliness an...
Guest Service Representative (Front Desk Agent)
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Guest Service Representative, you know what to do to make them feel at home. Our Guest Service Representatives makes a difference by:. As Guest Services Representative, you will:. To be a successful Guest Serv...
Customer Service & Retail Front Desk Associate - Store#55 - 5353 West 38th St
Customer Service & Retail Front Desk Associate – Experienced & Entry Level Positions Available!. If so, here is good news for you! Auto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offe...
Future Opening: Seasonal Member Services Front Desk (Part Time)
Handle all front desk related activities including:. Member Services Representative. Greet members, prospective members and guests, providing exceptional customer service. Customer service background preferred. ...
Guest Service Representative (Front Desk Agent)
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Guest Service Representative, you know what to do to make them feel at home. Our Guest Service Representatives makes a difference by:. As Guest Services Representative, you will:. To be a successful Guest Serv...
Patient Services Coordinator - Clinical
OrthoIndy hasreceived national recognition for patient safety and orthopedic excellence andour philosophy is a physician-owned hospital model where patients experiencesuperior service, safety and patient satisfaction because physicians areinvolved in every aspect of your care. The Clinical PatientSe...
Member Services Representative: Front Desk Position
Handle all front desk related activities including:. Member Services Representative. Greet members, prospective members and guests, providing exceptional customer service. Customer service background preferred. ...
Front Desk Coordinator
Front Desk Coordinator - Indianapolis, IN. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Educate Patients on wellness offerings and services. Have a strong customer service orientation and be able to communic...
Eligibility Assistant - Front Desk
DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their d...
Front Desk Coordinator
Front Desk Coordinator Needed Can you multi-task and continue to have a smile on your face? Do you have a need to keep things in order, maybe your friends and family joke that you would have planned your own 1st birthday if you could? Our practice needs a compassionate, reliable te...