Associate Director of Clinical Services

Who are we?

At 360 Behavioral Health, we take pride in our long-standing commitment to providing exceptional care for individuals impacted by autism and other developmental delays.

With over three decades of expertise, we are one of the original and most established Applied Behavior Analysis (ABA)-based behavioral health services , 360 Behavioral Health is one of the top ABA, enhanced personal assistance and respite providers in the United States.

The commitment, dedication, and approach to care that guided our founders when they opened their doors continues to guide all we do today.

Our devotion to their philosophy landed us on the list for The 5 Best ABA Therapy Providers for 2023 , and to us being labeled as a certified Best Place To Work !

What would this role do?

The Associate Clinical Director plays a critical role in guiding the professional growth of our team, from clinician skill development to leadership enrichment.

Through strategic programs and initiatives, this position will assist the Director of Clinical Services (DOCS) on the assigned site and support the DOCS in the performance of their duties.

Role Responsibilities

Administrative Duties :

• Contribute to the development and establishment of clinical services in the site region.
• Oversee all clinical and operations metrics within the clinic.
• Service Hours
• Hours per Census
• Census
• Ensure that employees under supervision meet billable service targets, including :
• Delivering the minimum billable hours set by the business (this varies by office and business need).
• Managing a caseload of billable services per month set by the business (this varies by office and business need).
• Providing a minimum of 95% of clinical supervision services monthly.
• Delivering a minimum of 85% of clinical direct services monthly.
• Support the Director with all administrative functions of the site including, but not limited to :
• Report due dates.
• Staffing goals.
• New Partner onboarding.
• New Client intakes from waitlist.
• Ensure understanding, implementation, and reinforcement of all company policies and procedures.
• Maintaining reliable communication to record scheduled appointments and return phone calls within 24 hours.
• Ensuring that the company’s zero tolerance policy is understood, implemented, and reinforced in the region.
• Ensuring that Health Insurance Portability and Accountability Act (HIPPA) compliance is understood and reinforced in the region.
• Complying with all Mandated Reporting Laws and Regulations

Clinical Job Duties :

• Provide case supervision and BCBA supervision, based on office need and available hours.
• Create, individualize, maintain, evaluate, and supervise ABA programs.
• Provide clinical consultation, including behavior plans and programming, to BCBAs.
• Conduct monthly provider meetings to review : Barriers to progress, Cancellations, and Service utilization.
• Provide parent training needed and approved.
• Meet with Caregivers as needed.
• To discuss clinical outcomes.
• Frequent Cancellations
• Lack of adherence to clinical treatment program.
• Oversee and train clinical staff in line with the company’s training procedure.
• Supervise and monitor completion of assessments.
• Assessments are completed within 30 days.
• Recommendation is clinically appropriate based on client needs.
• Location of services is appropriate based on client’s needs.
• Conduct report reviews and revisions and offer case consultation providers as necessary.
• Conduct functional behavior assessments.
• Supervise, train, mentor and monitor assigned supervisors and BCBA’s in training.
• Build best practices and support caseloads for your site.

NON ESSENTIAL FUNCTIONS AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO :

• Completing all duties, tasks, and / or special projects as assigned by leaders and / or the business.
• Participating in team meetings, trainings, and professional development opportunities.
• Providing direct services, if necessary, to supervise more efficiently.
• Conducting staff meetings and professional development meetings as indicated.
• Maintaining reliable transportation and current liability insurance (if applicable).
• Familiarity with funding provider standards and guidelines.
• Providing BCBA supervision to supervisors and BCBA interns.
• Providing parent and employee training as needed and approved.

Must Haves

• Must possess an active Board-Certified Behavior Analyst (BCBA) certification.
• 2+ years clinical experience including : Direct service delivery with individuals with varying diagnoses, diverse levels of functioning, and broad range of ages.

Implement Client behavior plans across skill levels, moderate to severe problem behaviors, and service delivery settings.

Report writing.Ability to work collaboratively with a multidisciplinary team.

Minimum of 2 years supervision experience including : Formal staff training including didactic and in-vivo.Formal performance evaluation of junior staff.

Evaluation of more junior staff with respect to clinical programming, administrative tasks, direct therapy, and parent-training skills.

Client program development across skill levels, moderate to severe problem behaviors, and service delivery settings.Expertise in all empirically evaluated assessment and intervention strategies.

• Excellent clinical and leadership skills.
• Fluency with all Microsoft Office programs.
• Self-motivated, responsible, honest, articulate, excellent time management skills, and skills to work independently.
• Professional demeanor, well-organized, and attention to detail.
• Skills consistent with serving culturally and linguistically diverse families in low and high socio-economic status areas.
• Comfortable working in homes (studio apt. housing project, etc.) of families with limited resources.
• Demonstrate effective communication skills to interact with Clients, family members, and agency’s staff.
• Commitment to ethical practice and ongoing professional development.

What we offer

• Competitive compensation (we value transparency) $90,000K-$94,500K / Salary
• Student loan repayment assistance GRADIFI
• In-House CEU’s events, plus $1,000 CUE Reimbursement
• Health Benefits : Medical, Vision and Dental
• Company covers 100% of dental and vision, and 90% of medical /
• Bonus program(s) for eligible roles
• Career development and advancement opportunities
• Flexible scheduling
• Great and fun company culture
• Expansive Health, Vision, and Dental plans for our full-time partners
• 401(K) retirement savings program
• Mileage and phone reimbursement
• And so much more!

360 Behavioral Health is an equal opportunity employer. If anyone is unable to fully access any portion of the 360 Behavioral Health on-line system, we are committed to providing reasonable accommodations.

Please contact us at 855-360-4437 for assistance.

EEO / Minorities / Females / Disabled / Veterans

Our organization is an equal employment / affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to to let us know the nature of your request.

For more EEO information about applicant rights

Americans With Disabilities Act

360 Behavioral Health, does not discriminate on the basis of disability in its services, programs, or activities. Employment : 360 Behavioral Health does not discriminate based on disability in its hiring or employment practices and complies with the ADA title I employment regulations.

Effective Communication : 360 Behavioral Health will, upon request, provide auxiliary aids and services leading to effective communication for people with disabilities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures : 360 Behavioral Health, will make reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy programs, services, and activities.

For example, people with service animals are welcomed in 360 Behavioral Health offices, even where pets and other animals are prohibited.

Requests : To request an auxiliary aid or service for effective communication, or a modification of policies or procedures contact ADA Coordinator name and contact information as soon as possible, preferably 30 days before the activity or event.

For inquiries, please contact us at