Service Technician

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future?

If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

This is a specialist level, where technicians are assigned responsibilities for performing highly skilled mechanical work in the repair and maintenance of coaches.

Responsibilities may include trouble-shooting repair needs which are difficult to identify; independently completing major repair projects, or directing projects requiring a team effort, including supervision of others in the completion of some work.

Core Responsibilities :

• Work independently or in a team environment with minimal supervision
• Diagnose and repair Electrical. HVAC, suspension, Pneumatic and Brake Systems
• Provide training, assistance, and mentoring of fellow coworkers
• Respect and care for the customer and their equipment
• Develop personal professional and technical skills on an ongoing basis
• Act as a worthy representative of Prevost at all times
• Foster teamwork and improved communications between sectors at all times
• Respect the rules and guidelines of the company
• Demonstrate leadership through application of the RED CARPET POLICY
• Uphold and promote corporate core values
• Comply with the quality and safety standards of the organization.
• Provide customer service while upholding the level of performance and quality and quality of the motor coach to ensure repeat business and continued loyalty of our customers.
• Diagnose and repair customer equipment
• Complete documentation thoroughly and timely according to company requirements
• Maintain a clean and safe work environment on a continuous basis
• Verify the materials and equipment used in compliance with ISO guidelines

Knowledge, Skills & Ability :

• Pass required aptitude test
• Advanced troubleshooting and diagnostic abilities
• Go to type person in areas of expertise
• Ability to look up parts efficiently and independently
• Assist customers over the phone with technical issues and / or questions
• Fill in for team leader when needed
• Be proficient in electronic media and laptop use

Required Education and Experience :

• High school diploma, or GED required
• Maintain all requirements for Level 1 and Level 2 technician.
• 4 years of qualified mechanical experience or technical school graduate.
• Proactively acquire and expand knowledge of the latest technology and systems in the industry

Minimum Requirements :

• Possess comprehensive set of tools requires to perform function of a level 3 technician
• Ability to read and write
• Comply with DOT physical standards
• EPA certifications for the safe handling of refrigerant
• Physical Demands :
• Standing long periods of time
• Exposure to extreme weather variances
• Lifting heavy objects

Benefits

• Competitive medical, dental and vision insurance
• Countless career opportunities / internal mobility across our global organization
• State-of-the-art training and personal development
• PTO and tax deferred retirement plans, varied by business

We also offer an array of additional benefits and programs that make today’s challenging reality of combining work and personal life easier.

We will gladly share this information and more at any time during the interviewing process or as part of your offer letter.

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth.

For this position, the hourly rate is set at $28.00 - $32.00, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience.

In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination.

We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Volvo Group North America is an Equal Opportunity Employer and Affirmative Action employer. E.O.E. / M / F / D / V.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Applying to this job offers you the opportunity to join Volvo Group . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible.

We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions.

Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

Prevost is one of North America's largest manufacturers of premium intercity touring coaches and the world leader in the production of premium motorhome and specialty conversion coaches.

Prevost is fully committed to customer success through sound innovation, winning partnerships, and a passionate team. The Prevost tradition is the sum of values passed down from one generation to another since our first plant was built in Sainte-Claire, Quebec in 1924.

Prevost is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal / Native American status or any other legally-protected factors.

Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.