RETAIL STORE MANAGER (CA)

Retail Store Manager (CA)

Job Category : Retail Leadership Requisition Number : RETAI16295 Showing 1 location Employee Benefits Include :

Medical Plan*

• Dental Plan*
• Vision Plan*
• Live Health Online*
• Life Insurance*
• Disability*
• Supplemental Benefits*
• 401K & 401K Roth (with Company Match)*
• No waiting period to use accrued PTO*
• Employee Assistance Program*
• Device and Accessory Discounts*
• Cellular Plan Discount*
• Training (Award Winning)*
• Leadership Development Programs*
• National Discounts & much more!*

For more info on our Benefits, follow this link : Obviously the wireless industry is booming and now is the perfect time to get in on this rapidly developing business arena.

GoWireless is seeking a management-level retail professional responsible for driving sales volume of wireless products, services and applications.

The ideal candidate will supervise staffing, sales and inventory functions in the region and surrounding areas.

Position Overview : The Store Manager (SM) for GoWireless manages an assigned retail store. The SM is responsible for running their assigned store, managing the employees and ensuring goals for each store are met.

Additionally, the SM will be responsible for assets and inventory, customer service, and ensuring the integrity of all policies and procedures of the company.

This position reports to the District Manager.

• The Store Manager's primary duty is to manage one store location with a range 3-9 employees
• Responsible for a minimum sales quota and Individual Gross Profit (IGP); this will be a minimum in order to receive commission payout.

Also, responsible for meeting additional sales metrics according to posted commission plan.

• Achieve sales quotas for both the store and individual goals
• Acts as the gatekeeper of the store; this provides the opportunity to save sales, survey / enhance customer experiences and coach the sales team on effective sales skills
• Works a scheduled shift within assigned store
• Provide hands on coaching to Wireless Consultants
• Will partner with District Manager in regards to employee relations issues and performance management
• Must ensure that all cash handling, till reconciliation and bank deposits are conducted according to company policy
• Responsible for overseeing organization of store schedule, employee time sheets and payroll of store personnel
• Responsible for overseeing operational functions of store in conjunction with DM
• Responsible for inventory reconciliation, control, and delivery in conjunction with DMs goals and objectives; must comply with inventory aging policies
• Conduct and coordinate new hire orientation in conjunction with the training department, to ensure a professional, consistent training program for all new employees within the store
• Responsible for conducting regular meetings with all sales staff to assist them in achieving their goals as defined by management
• Responsible for establishing and maintaining effective working relationships with all Wireless Consultants while continually updating them on products, promotions and / or procedures as related to sales, service and support.
• Other duties as assigned by the District Manager and / or General Manager (GM)
• High School Diploma or equivalent.
• This position requires 1 year of experience in a retail environment, previous wireless industry experience preferred.
• Experienced in supervising, managing and training of employees.
• Strong interpersonal and communication skills.
• Strong organizational and time management skills.
• Self motivated and works independently with minimal supervision
• Proven successful sales track record
• Positive attitude, creative thinker
• Typical working conditions are standing for extended periods of time. Occasional lifting up to 50 pounds
• Typical equipment used will be computer, printer, cash register / computer terminals & working with the various technical products sold by Go Wireless
• Reliable transportation, valid driver's license and clean driving record
• Must work a minimum 5 day work week to include Fridays and Saturdays
• Punctual and on time to all work related activities
• Willing and able to attend New Hire Orientation (One week training course within the first 30 days of hire)
• Remain current on company communications, promotions & products (Review internal emails daily)
• Willing to prospect customers via warm calls
• Capable of adapting quickly to industry and company changes
• Maintain minimum sales Goals and Expectations
• Extended periods of time standing
• Lifting up to 50 pounds
• Occasional bending, stooping, pulling
• Repetitive motion tasks while doing computer work
• Exposure to active wireless equipment, signals and transmissions
• To comply with state and federal law and regulations requiring employers to maintain certain records (such as immigration compliance records, personnel files, wage and hour records, payroll records, accident or safety records, and tax records);
• to process payroll;
• to maintain commercial insurance policies and coverages, including for workers compensation and other liability insurance;
• to manage workers compensation claims;
• to administer and maintain group health insurance benefits, 401K and / or retirement plans;
• to manage employee performance of their job duties;
• to conduct workplace investigations (such as investigations of workplace accidents or injuries, harassment, or other misconduct);
• to evaluate job applicants and candidates for employment or promotions;
• to obtain and verify background checks on job applicants and employees;
• to evaluate, make, and communicate decisions regarding an employees employment, including decisions to hire, terminate, promote, demote, transfer, suspend or discipline.
• to grant employees access to secure Company facilities and maintain information on who accessed the facility;
• to implement, monitor, and manage electronic security measures on employee devices that are used to access Company networks and systems; and
• to engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company.
• Compliance with Covid-19 guidelines

CATEGORY

EXAMPLES

BUSINESS PURPOSE

Physical Characteristics or Description

Eye color, hair color, hair style, height, weight, built, tattoos, piercings

4, 6, 7

Professional or Employment-Related Information

Personnel file, new hire or onboarding records, I-9 forms, tax forms, time and attendance records, non-medical leave of absence records, workplace injury and safety records, performance evaluations, disciplinary records, training records, licensing and certification records, compensation and health benefits records, and payroll information and records

1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 13

Education Information

Transcripts or records of degrees and vocational certifications obtained

1, 6, 7, 8, 10, 13

Geolocation Data

IP address and / or GPS location (latitude & longitude) recorded on Company-issued computers, electronic devices, and vehicles, as well as timekeeping applications on cell phones that employees use to clock in and out and that log the geographic location at which each time entry was made

4, 6, 7, 10, 12

Skills

Education

Experience