A company is looking for a Bilingual Customer Service Representative to handle customer interactions in English and Spanish.
Key ResponsibilitiesHandles incoming and outbound customer callsProcesses customer service emails and paymentsMakes policy changes and endorsements that do not require a licenseRequired Qualifications, Training, and EducationBilingual in Spanish and English2 years of customer service experience and / or 1 year of call center experienceHigh School diploma or GEDMust obtain Property & Casualty Insurance License within 100 days
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