Job Description
Job Description
Service Advisor
Mike Calvert Toyota is looking for experienced Service Advisors who are experts in the art and science of customer service.
Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home.
Put your people skills to work for us and find out more now.
Why Mike Calvert?
Mike Calvert is a company of people first. Without our incredible associates we have nothing. Watching our people grow and thrive is our family’s greatest accomplishment.
We celebrate milestones in their lives; buying a new home, building a family, or things as simple as getting a new car or going on vacation.
We are not perfect. We are human beings. Ask any Mike Calvert associate and they will tell you that the pursuit of process and culture is endless.
We were given 2 ears, 2 eyes, and one mouth. Listening to our associates to help improve is something we must do. Yes, we have career paths.
Yes, we have great pay. Yes, we train the skill. These are the basics. The hard thing to do is create an environment where we can have fun at the same time.
This is Why Mike Calvert Toyota . We know if you don’t enjoy the work place and the people you work with you won’t stay.
Come be a part of something unique.
Job Responsibilities
- Greet service department customers promptly and courteously attitude is everything!
- Listen to customers and clearly translate repair needs to techs
- Upsell additional services using low pressure, high integrity methods
- Provide accurate repair / maintenance estimates
- Adhere to policies on vehicle care and operation
- Follow up on each repair and keep customers informed of progress
- Sell and manage extended warranties
- Inspect repair quality and ensure all work is complete
- Notify customers when vehicles are ready for pick up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
- Keep Service Manager informed of all problems and potential problems
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including :
- Health Insurance
- Dental Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
Service Advisor - Lonestar Chevrolet
Personal Automotive Concierge Service. Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc. Schedules service appointments. ...
Service advisor -manager
We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technician...
Experienced Service Advisor - Westside Lexus
Experienced Service Advisor - Westside Lexus Auto Dealership. Our Service Advisors are the face of our service department. You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date on repair times, estimates, and when the vehicl...
Automotive Service Advisor - Beck & Masten Buick GMC South
Quality Experienced Automotive Service Advisors. Group 1 Automotive, a leader in automotive retail sales and service in the Houston area. Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day. ...
Service Advisor
Service Advisor – Automotive. We need Team members who understand the value and monetary benefit of the customer service industry. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. Greet service department customers promptly and courteously...
Experienced Service Advisor - Gulf Coast Chevy& Buick& GMC
Experienced Service Advisor - Gulf Coast Chevy, Buick, GMC. Our Service Advisors are the face of our service department. Prior Service Advisor Experience is a plus. You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date ...
Automotive Service Advisor - Big Star Cadillac
Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving concerns, and sell additional services when appropriate. What you’ll do as a Service Advisor:. Employee discounts on vehicle purchase, parts, service and more!&nb...
Experienced Service Advisor
If you have prior automotive experience and have verifiable Customer Satisfaction we want YOU!. Be the face of the Dealership within the Service Department to drive retention. Answer technical questions about vehicle problems, warranties, services, and repairs. Consistent record of service and sales...
Automotive Service Advisor- Advantage BMW Midtown
Group 1 Automotive, a leader in automotive retail sales and service. Quality Automotive Service Advisors. Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day. Service Advisor University – Paid for by Group1 Automotive. ...
Automotive Service Advisor - Beck & Masten Buick GMC North
Quality Experienced Automotive Service Advisors. Group 1 Automotive, a leader in automotive retail sales and service in the Houston area. Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day. ...