We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service.
The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.
To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately.
Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.
Responsibilities :
- Supervising employees, assigning duties, and creating a shift schedule.
- Monitoring team performance and ensuring duties are performed efficiently.
- Reporting any issues that arise during the shift to management.
- Managing employee requests and transgressions.
- Ensuring compliance with company policies, health, and safety standards.
- Coaching team members and training new staff.
- Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
- Handling customer issues and employee disputes.
Requirements :
- Must be 18 years or older.
- High school diploma / GED.
- Previous experience as a Shift Leader or in a similar role in retail.
- Experience creating shift schedules.
- Excellent communication and interpersonal skills.
- Strong leadership and organizational skills.
- Confident problem-solver.
- Team player.
Benefits / Perks :
- Flexible schedules
- Competitive pay
- FREE Meal on days you are working
All of our 2400+ locations in the United States are locally owned and operated. So, no matter which shop you visit, you’re always supporting a local business.
And that’s a reason to celebrate.
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