(USA) Asset Protection Operations Coach

Job Title

Position Summary : Drives sales by ensuring effective merchandise presentation for example accurate and competitive pricing proper signing inventory levels cleanliness of the area assessing economic trends and community needs overseeing the stocking and rotation of merchandise setting up cleaning and organizing product displays and securing fragile and highshrink merchandise Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBW service model Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties setting clear expectations providing associate recognition communicating expectations consistently and effectively ensuring awareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential Controls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives Builds accountability for policies and procedures Measures adherence to loss prevention policies and procedures Reviews variances to inventory reports Conducts operational and preinventory reviews Gathers data audits results and monitors deficiency trends Identifies improvement opportunities Communicates and works with managers and associates to determine corrections needed to inventory controls Influences the implementation and execution of control corrections Trains managers and associates operational controls and processes in multiple stores Detects deters investigates and resolves violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal activities Conducts investigations relating to company operations and policies Gathers evidence takes statements writes case reports and provides courtroom testimony as needed Partners in collaborative efforts with other investigative entities Monitors safety and risk controls within a facility by ensuring an effective safety program is in place Supervises safety team members Identifies accident trends to develop and implement solutions to prevent accidents Observes workplaces practices and provides training to associates on accident prevention techniques Communicates plans to minimize accidents Oversees safety reviews and implements plans to improve workplace safety Manages facility-level training and execution of asset protection safety and claims and receiving procedures by reviewing the application of policies procedures compliance guidelines for example cold chain hazardous materials and operational controls Identifies gaps in expectations versus training Determines training needs Develops and delivers training as needed Manages claims and receiving operations by ensuring proper policies and procedures are followed Ensures the timely processing of claims for example damaged defective returned liquidated items and merchandise deliveries for example suppliers third-party deliveries Provides direction for claims or receiving issues Maintains necessary documentation and reporting Coordinates completes and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the OpenDoor Policy and providing direction and guidance on applying these in executing business processes and practices Respect the Individual Builds high-performing teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform Act with Integrity : Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmart's goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us creating a sense of belonging eliminating waste participating in local giving Act with Integrity : Acts in a selfless manner and is consistently humble self-aware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and long-term priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence : Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence : Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

The annual salary range for this position is $65,000.00-$80,000.00 Plus Differential to meet legislative requirements, where applicable.

Additional compensation includes annual or quarterly performance bonuses.

Minimum Qualifications :

Completion of 2 years of college. Option 2 : 1 year's experience as a supervisor in a multi-department environment. Option 3 : 1 year's experience in one of the following areas : accounting, claims, inventory control, systems / UPC, personnel, or loss prevention / asset protection in a multi-department environment. Option 4 : 2 years' experience in asset protection or related area.

Successful completion of any applicable state requirements to work in asset protection (for example, minimum age, specialized training, certification and / or licensing).

If applicable, acquisition of a current, state issued Certificate of Eligibility

If applicable, successful completion of criminal background check and / or firearms authorized training.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications :

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, Certification in an asset protection related field (for example, Loss Prevention Qualified, Loss Prevention Certified), General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing, Investigative experience Bachelors : Business, Bachelors : Criminal Justice

Primary Location :

10060 Two Notch Rd, Columbia, SC 29223-4396, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.