A company is looking for a Senior Support Analyst to provide technical support for clients using the Force.com platform.Key ResponsibilitiesRespond to and document inbound support requests from clientsCollaborate with internal teams to resolve case issues and provide technical support solutionsMentor other Support Analysts and take initiative to learn new features of the platformRequired Qualifications, Training, and EducationSalesforce Certification (Salesforce Admin or Salesforce App Builder) requiredBachelor's degree or a minimum of 3 years of experience in technical support or a related roleExperience in troubleshooting software or applicationsFamiliarity with working in a SaaS environment preferredExperience with CRM systems and ticketing tools preferred but not required
Business Analyst
Conducts analyses based on operational, market, economic and/or financial data in order to build business cases and models to derive business insights and inform decisions. Builds the business cases for presentation to management/leadership to identify and/or improve OTC portfolio and commercial bus...
Lead Business Systems Analyst
Candid is seeking an experienced Lead Business Systems Analyst to design, implement, and administer Candid's business systems and applications, including but not limited to our Salesforce CRM and related integrations. Work with functional business units to understand business goals and corresponding...
VP, Business Analytics Lead Analyst (Hybrid)
The Business Analytics Ld Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Experience as an Operations Research Analyst, Analytics Manager, Strategic Business A...
Epic Systems Analyst
Epic Certified Systems Analyst - Radiant/Cupid to implement and maintain EpicCare systems and databases. ...
Application Design and Support Analyst
Provides support on existing applications applying technical ability, troubleshooting skills, knowledge of applications and familiarity with client's business needs. Role may also be needed to provide support on existing applications. Works with the user to identify and troubleshoot application issu...
Energy Management System (EMS) Systems Analyst Senior
Our Utility client in Downtown, NYC is looking for an Energy Management System (EMS) Systems Analyst for a 12+month contract. Experience with the following is a plus: PSS/E suite, OSI Plant Information System, real-time support of critical systems, working in a regulated cybersecurity environment, M...
Sr Business Analyst with strong Asset Management Experience
Title: Sr Business Analyst with strong Asset Management Experience. Work with business Product Owners to document, develop and refine business requirements. Business Analyst and product interfacing role. Work with business users to determine and document global data governance rules. ...
Application Support Analyst
Harrington Starr is currently working with a leading broker based in New York to help them secure an application support analyst. You will be responsible for supporting business users by offering first, second, and third-line support. This is a very exciting opportunity that will allow the successfu...
Asite application support - Computer Support Analyst: Microsoft Office, PowerPoint, SQL, Helpdesk
Asite Application Support - Computer Support Analyst. Monitor support emails and voicemails received from MTA Asite end users and resolve problems or take appropriate action. ...
Senior Health Data Analyst - Veeva Compass
Senior Health Data Analyst on the Compass Patient Team for Veeva Compass. ...