Human Resources Assistant (PST/Remote/Entry-level Opportunity)

Company Overview

Due to the great reception our services have received in the marketplace, HR Pals was named by Inc. magazine to its list of the fastest growing privately held companies in America in 2022 and 2023!

We are a team of HR, Payroll, Compliance, and Recruiting experts with multi-industry and multi-state experience. Over the past ten years, the Company has provided hundreds of businesses across America with customizable human resources, payroll, recruiting, and human capital management technology solutions.

We believe in building deep relationships with our clients, providing a customer experience that feels like we're an embedded part of our clients' teams.

Position Overview

The HR Assistant supports a group of 5-10 of our clients across multiple industries. In this role, you will partner with our HR Managers to support day to day operations, implementation of supporting HR priorities, and be the primary HR point of contact for the client's employees.

The successful candidate will have the ability to multi-task, a "can-do" attitude, a strong attention to detail, and top-notch communication skills (both written and verbal).

Work Schedule / Expectations

This is a remote, work from home position.

Although there is inherent schedule flexibility built into the role, it is expected that the HR Assistant be on call and available to clients as needed.

Although this typically involves working during typical business hours, on occasion the HR Assistant may be asked to support client needs early in the morning or evenings.

It is imperative that clients feel supported and that they can contact the HR Assistant anytime and get a very quick response (ideally immediately, but no greater than 2 hours).

Customer focus and responsiveness is a must in this position.

Essential Job Functions (As an HR Consultant to our Clients) :

• Manage the overall administration and operations of the HR function for each client including new hire on-boarding, payroll processing, employee documentation, benefits administration, processing employee changes, leave of absences, and answering employee questions.
• Working closely with assigned Client employees to serve as a hands-on human resources expert for the client, and formulate partnerships across the business to deliver value added HR services.
• Ability to be flexible and willing to take on a variety of assignments, depending on the clients specific HR needs. Our clients expect us to be a full-service HR department that handles all aspects of HR for them, so having a "can-do" attitude with regards to fulfilling client requests and needs is a must.

Seek out support from an HR Manager if unsure how to fulfill a request.

Make well researched decisions and counsel consistently and appropriately to management and team members to maintain a productive and positive work environment and achieve optimal performance.

Where appropriate provide options to clients for alternative courses of action.

• Educate and advise management and team members with regard to employment laws, HR policies and procedures and state and federal laws.
• Partner with HR Manager to advise clients on the resolution of employee relations, corrective action and performance issues
• Ensure compliance as it relates to federal and state labor laws. Identify potential legal risk to the client and make recommendations on next steps to minimize risk and ensure compliance.
• Build and maintain healthy relationships with all team members.
• Other duties as assigned

Required Education, Experience, Skills and Abilities :

• Bachelor's Degree in HR, Business Administration or related field with at least 1 year of successful HR, Payroll, or client-facing / customer service experience.
• Exceptional communication skills
• Strong attention to detail
• Strong consultation skills and proven track record in a client facing, matrixed role, including the ability to influence leaders to align people processes and practices with business objective.
• Demonstrated track record of establishing relationships and earning credibility and respect with client groups.
• Bilingual in Spanish / English preferred

HR Pals acknowledges that equal opportunity for all persons is a fundamental human value. Each employee and applicant will be considered on the basis of individual ability and merit, without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, pregnancy, national origin, marital status, physical disability, mental disability, medical condition, genetic information, protected military or veteran status, or any other characteristics.

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