Store Manager
Store # - Mall Name : 2530 - Southern Park Mall
Key Responsibilities
- Produce sales gains by providing customer service.
- Meet or exceed company objectives in all measurable areas of the business.
- Provide consistent assessment of each associate’s sales performance and work within the store to give feedback on areas of strength and opportunity while keeping in line with company objectives.
- Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
- Maintain strong product knowledge for use in selling, merchandising, and giving feedback as requested.
- Ensure that all associates maintain a professional appearance consistent with company dress code policy.
Principle Duties and Responsibilities
- Protect company assets within guidelines of LIDS Retail policies.
- Prepare store schedules and provide for proper store coverage at all times, within the guidelines for wage control set by the company.
- Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
- Perform proper documentation and record keeping per LIDS Retail policies, complying with all state and federal laws.
- Open and close the store as required following the procedures per the Operations P&P Manual.
Additional Duties
- Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up.
- Recruit, develop, and train store personnel to achieve operations objectives as well as adhere to operational policies and guidelines.
- Administer the progressive steps of discipline to include verbal and written warnings. The Store Manager carries out employment terminations following approval from the District Sales Manager and Human Resources.
- Encourage direct compliance of all store associates with established company policies, procedures, and guidelines including, but not limited to, safekeeping of company inventory, funds, and property.
- Perform work of subordinates as needed.
- Communicate with employees at all levels of the company.
- Other duties as assigned.
Job Required Knowledge & Skills
- A two-year post-secondary education and one year related experience; or equivalent combination of education and experience.
- Established ability to produce sales results while minimizing loss.
- Proven supervisory skills with capacity to deliver training material and assess retention.
- Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
- Ability to operate a computer and maneuver relative software programs.
- Ability to lift up to 50 pounds.
- Ability to climb a ladder and work with hands overhead.
- Standing required for up to 100% of the work time.
- Ability and willingness to travel overnight for training and / or business meetings.
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