A.Duties & Responsibilities 1.Ensure customer satisfaction for quality related items. 2.Participate in the APQP process to ensure :
- Feasibility of the design and process to produce the product as specified.
- Address any quality issues, including GD&T, gauge design, testing requirements and timing, capability study requirements and timing, applied statistical methods, and Advanced Quality Plans (such as prototype, pre-launch, and production control plans, etc.).
- Recommend designation of KPC’s, KCC’s
- Support and participate in APQP activities and trials (such as packaging trials, paint / process trials, etc.) as required.
3.Responsible for determining customer requirements on assigned programs and obtaining acceptance and limit samples. Responsible for communicating customer requirements and standards within the organization.
4.Review customer, internal, and supplier rejections. Follow up on corrective and preventive actions and recommend course of action.
5.Represent the Voice of the Customer in part quality issues. Recommend acceptance or rejection.6.Responsible for preparing PPAP submissions on assigned programs.
7.Review ECN’s for quality issues. Contact the customer for approval when necessary.8.Coordinate and participate in dimensional evaluation of parts using appropriate gauges and fixtures including SPC studies.
Ensure that equipment is properly calibrated prior to use. Promptly report any items that are found to be out of calibration and coordinate corrective actions.
9.Coordinate and participate in Gauge Accuracy, Repeatability and Reproducibility Studies.10.Perform process capability and process performance (KCC) studies and data collection.
Report results on the appropriate statistical charts. 11.Train operators and cell leaders to perform in-process inspections.
Participate in operator and cell leader training.12.Monitor process, product, and quality system performance in accordance with the applicable product standard and procedures.
13.Participate as required in cross functional team activities. 14.Responsible for preparing to completion of all PSO functions on assigned programs.
15.Responsible for the analyzing, documenting and responding to customer warranty issues.16.Travel to customer or supplier facilities as required.
This could include domestic or international travel.17.Carryout other tasks as assigned by the Quality Manager or Assistant Quality Manager.
B.Minimum Qualifications 1.Post-Secondary education in a relevant discipline or CQE.2.Two years experience in related quality position.
3.Minimum 3 years Automotive experience in the Quality field.4.Understanding of key Quality & Environmental Management Systems procedures related to job function.
C.Required Skills 1.Experience in problem solving techniques, Quality Systems, APQP, Statistical Methods, Control Plans and PPAP’s.
2.Able to work independently.3.Leadership, organizational and skills.4.Injection molding and assembly processes.5.Computer literacy (Microsoft Office).
6.Project Management techniques.