HOT155 FOOD AND BEVERAGE MANAGER

Food and Beverage Manager

Company : Shamin Hotels

Organizational Structure : Food and Beverage

Reports To : General Manager

Supervision : Food and Beverage Associates

Pay Structure : Paid Bi-weekly

Position Overview :

The Food and Beverage Manager oversees all aspects of the food and beverage operations, ensuring high standards of customer service, efficiency, and profitability.

Responsibilities :

Strategic Planning : Develop and implement strategic plans to achieve the food and beverage department's goals and objectives. Analyze market trends, customer preferences, and competitor offerings to identify opportunities for growth and innovation. Collaborate with senior management to establish budgets, revenue targets, and performance metrics.

Operational Management : Direct and supervise all food and beverage outlets, including restaurants, bars, banquet facilities, and room service. Ensure that all outlets are properly staffed, equipped, and stocked to meet customer demand. Monitor daily operations to maintain high standards of food quality, presentation, and service. Implement efficient workflows and procedures to maximize productivity and minimize waste.

Staff Leadership : Recruit, train, and motivate a team of food and beverage service staff. Provide ongoing coaching and performance feedback to ensure staff members are meeting performance expectations. Foster a positive work environment that encourages teamwork, creativity, and professional development. Handle staffing issues, including scheduling, disciplinary actions, and conflict resolution.

Customer Service Excellence : Ensure that all guests receive exceptional service and have a memorable dining experience. Handle customer inquiries, complaints, and feedback in a prompt and professional manner. Monitor guest satisfaction levels and implement corrective actions as needed. Develop and maintain relationships with regular customers and key accounts.

Financial Management : Manage food and beverage budgets, including cost control, revenue forecasting, and expense management. Analyze financial reports and performance metrics to identify trends, variances, and opportunities for improvement. Implement pricing strategies, promotions, and menu adjustments to maximize profitability. Monitor inventory levels and food costs to minimize waste and optimize inventory turnover.

Quality and Safety Compliance : Ensure compliance with all health, safety, and sanitation regulations and standards. Implement and enforce hygiene protocols for food handling, storage, and preparation. Conduct regular inspections and audits to maintain cleanliness, hygiene, and food safety standards.

Qualifications :

Top Requirements : Team Up : Be Golden, Collaborate and Help Others Succeed. Own It : Be a Role Model, Embrace Responsibility and Keep Learning. Passionately Serve : Be Positive, Care Deeply and Create Memories.

Bachelor's degree in Hospitality Management, Food Service Management, or related field (preferred). Proven experience in a managerial role within the food and beverage industry. Strong leadership, communication, and interpersonal skills. Excellent organizational and problem-solving abilities. Sound knowledge of food and beverage service techniques, industry trends, and best practices. Familiarity with financial management principles and budgeting. Ability to work flexible hours, including evenings, weekends, and holidays.

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Join Our Team and Passionately Serve Our Guests!

At Shamin Hotels, we're not just in the hospitality business; we're in the business of creating unforgettable experiences for our guests. As a family-owned and operated company based in Central Virginia, we take pride in providing exceptional service and fostering a welcoming atmosphere for travelers from near and far. If you're someone who thrives on positive interactions and is passionate about making every guest feel valued and appreciated, we want you on our team! For years, we've been dedicated to providing exceptional service to our guests while nurturing the talents and ambitions of our team members. If you're looking for a company where you can build a career, not just a job, Shamin Hotels is the place for you!

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

About Us :

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states.

Do you know someone who might be interested in working at Shamin Hotels? Receive cash rewards for your referral! See your general manager for details!

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.