A company is looking for a Director of Call Center Operations.Key ResponsibilitiesOversee and coach customer support teams, ensuring high performance and accountabilityImplement systems and processes for automation, efficiency, and compliance with regulationsCollaborate with cross-functional teams on client launches and handle escalated customer issuesRequired Qualifications5-7 years of progressive leadership experience in a call center environment, preferably in healthcare or startupsProven ability to automate functions and manage support operationsDeep understanding of TCPA laws and regulations applicable to call centersExperience with knowledge bases, IVRs, and Chatbots focused on self-serviceDemonstrated success in scaling teams and building structures to support growth
Director of Security Operations
A company is looking for a Director, SecOps Engineering - Network and Endpoint Security Service Lead. ...
RN Director of Nursing $10k Sign-On Bonus
The RN Director of Nursing plans, organizes, develops, and directs the overall operation of the Nursing department to ensure the highest degree of quality patient care in accordance with all applicable laws, regulations, and Life Care standards. Displays integrity and professionalism by adhering to ...
Director of Creative Operations
A company is looking for a Director of Creative Operations to enhance operational processes and lead the Creative Studio in marketing initiatives. ...
Maintenance Director
Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training. The Maintenance Director is responsible for the overall operation of the Maintenance department in accordance with all applicable laws,...
Senior Director of Finance Operations
A company is looking for a Senior Director, Finance Operations to lead and optimize finance functions. ...
Director of Communications, Studio Operations
We also offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time...
Food Services Director - Other
The Food Services Director Other plans, organizes, develops, and directs the overall operations of food services to ensure daily provision of quality nutritional services in accordance with all applicable laws, regulations, and Life Care standards. Two (2) or more years' experience in the position o...
Director of Operations
As a Regional Operations Director (ROD) in our Hospital Services Group, you'll provide strategic and tactical leadership, counsel, and direction to the field management of those assigned hospital programs to ensure safe, efficient, therapeutic and ethical patient care. DaVita offers a variety of pro...
Assistant Director of Nursing (ADON) (Registered Nurse/RN)
The RN - Assistant Director of Nursing assists the Director of Nursing (DON) in planning, organizing, developing, and directing the overall operation of the Nursing Services department to ensure the highest degree of quality patient care in accordance with all applicable laws, regulations, and Life ...
Contact Center Associate (Reside within 60 miles of Call Center locations: Tukwila - 98168 and Spokane - 99202)
The Contact Center Associate will perform in an accurate, professional, and timely manner to ensure a high level of quality services are being provided to BECU members. Balance workload of high-volume inbound calls while meeting all established performance targets and member service experience expec...