The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem.
Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
- Excellent customer care and focus; ability to assess customers needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and / or interactive voice response systems
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team target goals
- Record, organize and file customer interactions and account changes
- Able to up-sell if needed
- Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and other communication platforms
- Basic computer skills and experience
- Able to multitask
- Excellent time management and prioritization skills
- Ability to listen actively, relay information, and answer questions and / or concerns.
- Customer-focused for positive customer experience and resolution
Benefits
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
Powered by JazzHR
Remote Customer Service Representative
A company is looking for a Remote Customer Service Representative to assist Virginia residents with Medicaid, SNAP, and TANF eligibility processes. ...
Remote Customer Service Representative 50k-60k/Year - Work From Home
This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Handle incoming customer service calls. Accept customer calls and return customer. Dispatch incoming customer phone calls. ...
Customer Service ( Remote Work , No Vaccination Required)
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Excellent customer care and focus; ability to assess customers needs and provid...
Customer Service Remote Work
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. Customer service or customer relationship experience. Previous customer service and sales expe...
Customer Service ( Remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and prov...
Remote Customer Service Representative
We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with. Cus...
Remote Customer Service Manager
Elevate Your Career as a Full or Part-Time Remote Administrative Assistant / Customer Service Manager** Are you ready to grow your career in a role that allows you to develop valuable skills and make a real impact? We’re offering an incredible opportunity for both full-time and part-time posit...
Customer Service Representative ( REMOTE WORK )
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits....
Customer Service (Full Time/Remote)
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits....
Customer Service Remote Work
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. Desire to participate in professional development and take on new responsibilities Self-motiva...