CUSTOMER SERVICE REPRESENTATIVE

Family Dollar
Colonial Heights, Virginia
Full-time

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

General Summary

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers.

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties and Responsibilities :

  • Provides customer engagement in positive and approachable manner.
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Independently stocks shelves and recovers merchandise in the store.
  • Accurately handles customer funds and processes transactions using the POS system.
  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements :

Education : Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience : Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements : Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height;

must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills and Competencies : Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving / Decision Making, Job Knowledge and Relationship Management.

30+ days ago
Related jobs
Intuit - TurboTax
Virginia, US
Remote

As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...

Maximus
Chester, Virginia

Are you passionate about making a positive impact on people's lives? Do you have a knack for providing exceptional customer service? If so, then we have an opportunity for you! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. Job Posting Title Customer Service R...

Intuit - TurboTax
Virginia, US
Remote

As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...

Mass Markets
VA, US
Remote

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...

Intuit - TurboTax
Virginia, US

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...

Spade Recruiting
Virginia

We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...

MGN Foundation
Chester, Virginia

As an Entry-Level Customer Service Representative, you'll play a crucial role in building customer relationships and effectively promoting our clients' brands. Position: Entry-Level Customer Service Representative Responsibilities: Communicate directly with customers to convey the benefits and value...

Spade Recruiting
Virginia
Remote

We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...

Chick-fil-A
Colonial Heights, Virginia

You may be the only person in our organization that interacts with the customer. ...

EverVet Partners
Colonial Heights, Virginia

Why You’ll Love this Customer Service Representative Job!  . Are you passionate about animals and helping others? Are you organized and friendly? If so, our Customer Service Representative role may be perfect for you!. Our ideal Customer Service Representative is compassionate, warm, and efficient, ...