We are looking to hire the right individual to join our outstanding customer service team in a full-time position. Customer Service Representative will be responsible for providing exceptional customer service to current customers and prospects, processing policy change requests, maintaining product knowledge, answering customerquestions, and pivoting for cross sells.
Insurance industry experience is not required.
Benefits
Annual Base Salary + Commission
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Paid Time Off (PTO)
Responsibilities
- Process customer policy change requests.
- Treat each customer contact as a cross-sell and up-sell opportunity, including financial products.
- Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve problems.
- Provideon-going support to insurance customers as needed.
Requirement
- Have excellent abilityto multi-task, follow-thru, and follow-up.
- Be a confidentself-starter who works well independently.
- Workwell with other employees and bea team player with a positive attitude.
- Be able to obtain or currently possess a Property & Casualty insurance license.
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