The Director of Food and Beverage is responsible for overseeing the overall success of all food and beverage operations within the hotel, including banquets, catering, restaurants, bars, in-room dining, club lounges, and minibars.
This role requires effective communication and collaboration with other departments to ensure seamless transitions and achieve budgeted financial results.
Key Responsibilities :
- Supervise and lead food and beverage operations to ensure excellent guest experiences
- Support and develop management and hourly staff
- Develop and implement an operating strategy aligned with the hotel's business goals
- Manage menus, inventory, and expenses to ensure profitability
- Coordinate with sales and events teams to meet group requirements
- Schedule and manage staff to meet business demands and budget
- Drive revenue growth through effective sales strategies
- Participate in marketing meetings and creative programming initiatives
- Collaborate with leadership to improve guest satisfaction scores and address areas for improvement
- Contribute to budgeting processes and P&L reviews
- Maintain a professional appearance and provide excellent customer service at all times
- Recruit, train, and develop food and beverage staff
- Conduct performance evaluations and handle disciplinary actions when necessary
Requirements :
- Previous experience in a similar role in a luxury hospitality setting
- Beverage certification preferred
- Supervisory, coaching, and staff development experience
- Strong written, verbal, and communication skills in English
- Flexibility to work varied schedules, including weekends and holidays
- Ability to lift up to 40 pounds independently and up to 100 pounds with assistance
- Ability to stand, walk, write, lift, bend, climb, hear, see, and perform repetitive motions
- Must be legally authorized to work in the U.S.
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